Unsolved
3 Posts
0
345
October 12th, 2022 09:00
MD3460 Degraded Drawers
I am trying to resurrect an old MD3460, and have to replace a drawer. I have a used drawer that I can use, and have successfully replaced the hardware portion, but the newly replaced drawer now shows as degraded in the recovery guru. How can i clear the degraded error? is there a cli or script / command that will handle this task?
There are no drives / data needed to be saved, so a complete erasure will not be an issue.
Any help / assistance will be greatly appriciated.
DELL-Charles R
Moderator
•
4.7K Posts
0
October 12th, 2022 13:00
Hello ICBSUPPORT,
I need to look into this.
Can you give the exact error message or a picture of what you are seeing?
ICBSUPPORT
3 Posts
0
October 13th, 2022 07:00
Thanks for taking the time to check this out.
DELL-Charles R
Moderator
•
4.7K Posts
0
October 13th, 2022 10:00
Hello ICBSUPPORT,
You may try Clear the entire storage array configuration, and return it back to the initial installation state.
Clearing the array will not fix a degraded drawer unless the degraded is an old error.
https://dell.to/3yCNIEZ
If it doesn't resolve then we will need to see why it is degraded.
Can you get a support log : https://dell.to/3Cxv7uZ
Upload the report here under your service tag, then Private Message me the service tag so I can retrieve the report:
Upload dot dell dot com
Private Message me the service tag for me to retrieve the report.
You can click on my name : MOD Dell -Charles R
Look in the Right hand column:
Contact Me
Send this user a private message with service tag