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34073
October 4th, 2014 11:00
ML6000 not detected in Windows Server 2012
Hi,
Our ML6000 is not being detected by a new Windows Server 2012 host. It is not found in device manager. However, the 3 SAS LTO 5 drives in it are detected properly.
It used to be connected solely to a Windows 2003 R2 Server and is detected without issues. While connected to the 2003 Server, it originally had 3 SCSI LTO 3 drives.
For testing and comparison, we placed ALL 6 drives back into the library and connected the 3 SCSI to the 2003 R2 Server and the 3 SAS drives to the 2012 Server.
Still, the Library is not detected on the 2012. It is detected by the 2003 machine. Both hosts can access the GUI console of the library.
The only difference I can think of between the 2 servers is that the 2012 server does not have a SCSI card, so there are no SCSI cables going into it. But I would assume the SCSI connections are just for detecting the drives and not the library itself
What did we miss? What type of connection should the library have to the 2012 server to have it detected in device manager?
Thanks in advance for your help.
tommo666
3 Apprentice
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1.2K Posts
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October 5th, 2014 15:00
To use 2 hosts and have 3 drives on each you have to partition the library and create 2 logical libraries. You put the 3 drives in each and set a control path for each partition. The control path allows the host to communicate with the library via it's interface scsi or sas.
DELL-Sam L
Moderator
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7.7K Posts
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October 6th, 2014 06:00
Hello pxtian,
So with the ML6000 when you switch the drives out for newer ones it is best to flash the firmware of the library so that it confirms that it sees the new drives & registers them in the ML6000. Then what you will want to do is to is if you are going to be using the ML6000 on 2 different servers then you need to partition the library as tommo666 has stated so that you can have the library seen on both servers. Here is a link to the users guide & it you look on page 71 it explains how to setup partitions if need. ftp://ftp.dell.com/Manuals/all-products/esuprt_ser_stor_net/esuprt_powervault/powervault-ml6000_User%27s%20Guide_en-us.pdf
Please let us know if you have any other questions.
pxtian
16 Posts
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October 9th, 2014 00:00
Thank you both for your help! I now see the library on the new server. Til next time!