PowerVault 715N won't respond

Question

I connect with supplied cable and hyperterm per the instructions. I see the thing boot up fine.

Then wait for about 5 minutes, (up to 1 hour)........

Attempt the supplied instructions for connecting via serial cable from windows networking.

nada 777 error everytime.

I have 100GB of storage on this thing that will put this company out of business if I can't bring this thing up.

the Main data is on the E: .... Can I restore without clobbering the E: according to the instructions, this thing will will reset everything if I use the system restore CD.....

I really need some help on this one ASAP. (BTW) is it possible to rig a video card up on this?

Eric BY · Answer

The drives of the 715 are configured in 2 mirror sets and a single RAID 5. The 2nd mirror set (the d drive), is the factory image. You could swap drive 2 and 3 with 0 and 1, and boot. Your RAID 5 set will remain in tact.

Navinet · Answer

ok. This worked but, now a rant.

1. Only having a single serial ports lends itself to problems.....
In my case, my predecessor at this company installed the APC UPS software and it
took control of the COM1 which is why I couldn't connect on that port.

2. Is running windows in this way really safe? I could see linux as a headless server,
but not windows.....I think Dell should rethink this offering.... And my companies bad
for purchasing one....

Thanks

Eric BY · Answer

Dell did offer a better solution to the 715. The 725 is much improved, and the 745 is even better. As you already know, running Windows without a KVM possibility is not a very good idea. Doing so leaves the user with very to do if a problem arises.

wvanandel · Answer

I also have a PowerVault 715N that won't respond. This 715N has been running just fine on my small network for several years. Now it will not respond when I try to login with Terminal Client or get on with a browser. The lights on the front panel of this rack mount seem to indicate that all disks are fine. I can PING this box with no problem, but it no longer appears in my Network Neighborhood. I would like to connect with hyperterminal thru the serial attachment, but cannot find instructions for that. Can someone please give me a link for the instructions for linking thru the serial connection? Also is there any other way to get the attention of this box. Thanks,

tommo666 · Answer

Look here: http://www.snapappliance.com/page.cfm?name=DCguardian4400&nav=DCSupport it mentions trying https as well as http.

Dev Mgr · Answer

The PV715N doesn't run the Snap OS tho, this is a Windows unit using software raid.

wvanandel · Answer

As you suggest, this unit does run a version of Windows2000 Server. I've found that it stops responding after running a Windows backup job as it backs up another Dell. I now find that it stops responding to terminal services (but not PING) after completing the backup. The only way to get it back is to reboot. The Event Log does not show any errors?? What is the problem? I do have a reload CD, should I use it? If so, how can I reload, since the unit does not have a CD drive?? Thanks for listening.

tommo666 · Answer

Oops, sorry guys. Wrong box.

PowerVault

PowerVault 715N won't respond

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