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July 17th, 2014 05:00
Powervault LT04 Error Code 5
Hi all:
On a recent hard reboot after a planned power outage our Powervault LT04 is flashing an SCD error code 5, and seems to be stuck in a loop doing so. Prior to this everything appeared to be working perfectly and nightly backups via Backup Exec were all apparently functioning perfectly.
Does anyone know if this error is fatal?
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DELL-Sam L
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July 17th, 2014 07:00
Hello Howertings,
An error code 5 is stating that there is a possible drive error. What you can try to do is to hold in the eject button for about 20 seconds & let the drive cycle & reboot & once it finishes rebooting see if the error comes back again. If the error returns then your drive has a hardware failure & will need to be replaced.
Please let us know if you have any other questions.
Daniel Dulay
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January 23rd, 2024 02:16
Hello Sam,
The same case in our tape drive LTO 8, was already applied you provided steps but the same status.
Confirm the problem is hardware and the unit? Thanks for your prompt response
(edited)
DELL-Marco B
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January 23rd, 2024 09:48
Hello,
yes if it doesn't resolve then it most probably an hardware issue.
Thanks