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9 Posts

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September 2nd, 2020 05:00

problem with powervault md3420, windows server 2008 only find host disk with LUN0

Good afternoon everyone,
I have a problem with the MD3420 powervault cab.
When i'm trying to update the disks of the windows server, I only get one disk (the one with LUN 0, the demanded LUNs do not come out.)
The configuration I do is:
1. create a disk group with a RAID1 (2 disks)
2. I create a host group and a host with the two disks that I created earlier, I assign the disks LUN 0 and LUN 1.
With this configuration I only get the disk with LUN.

Any suggestions or possible bugs?

Thanks in advance.


1.png2.png3.png4.png5.png6.png7.png



September 2nd, 2020 10:00

Hello tcarrio,

You need to do the Host to virtual disk mapping.  Here is the link to the administrator guide and you can find the steps on page 75. https://dell.to/3540Bdn

9 Posts

September 2nd, 2020 23:00

Thanks for the reply.

I have been trying with the form that you indicate but I still have the same problem, I only see the disk that has LUN 0, the other disk does not appear.

Can you think of what can happen?

Thank you

September 3rd, 2020 10:00

Hello tcarrio,

Do you have both controllers cabled to your server or do you just have one?  I can see that the VD1 is owned by controller0, & VD2 is owned by controller1.  If you have done the host mapping and it is not showing then I would double check to make sure that you have a connection to controller 1.

9 Posts

September 4th, 2020 05:00

I still don't have access to the different discs. Is it possible to change the LUN 31 number of the access to LUN 0?

i am using hp p441 card

 

September 4th, 2020 10:00

Hello tcarrio,

You can’t change lun31 as that is the access lun to your MD3420.  If you change the VD ownership to controller 0 & then do a rescan on your host, does it show up?

9 Posts

September 6th, 2020 23:00

Thanks for the reply.

If I change the VD ownership to controller 0 & then I do a rescan on my host y only can see de VD that is in LUN 0, the other LUN's not appear.

 

September 7th, 2020 12:00

Hello tcarrio,

Do you have a support bundle from your MD3420?  As if you have done the host to virtual disk mappings as stated in the administrator guide you should have access to your VD.  Are both VD’s in the same storage group or disk pool or are they in different groups or Pools?

9 Posts

September 8th, 2020 01:00

Yes, both VD’s are in the same storage group.

I attached our configuration of the storage array profile

PROFILE FOR STORAGE ARRAY: NAS_SFILE (Tue Sep 08 08:49:20 CEST 2020)


STORAGE ARRAY------------------------------


STORAGE ARRAY INFORMATION AND SETTINGS
Storage array world-wide identifier (ID): 600A098000E0034B000000005B92E337
Chassis Serial Number: 
Event configuration data version: 149#Dell_1125_21


CACHE SETTINGS
Start demand cache flushing at: 80%
Cache block size: 32 KB

Media scan frequency: 15 days
Failover alert delay: 5 minutes


RAID CONTROLLER MODULE HEALTH IMAGE
Tag: 0 (no valid RAID controller module health image currently exists)
Time collected: Not applicable
Retrieved: Not applicable


STORAGE SUMMARY
Disk pools: 0
Virtual Disks on Disk Pools: 0
Disk groups: 1
RAID 1 Disk Groups: 1 Virtual Disks: 2
Access virtual disks: 1
Standard Virtual Disks (Used/Allowed): 2 / 512
Base: 2
Repository: 0
Thin Virtual Disks (Used/Allowed): 0 / 512


HOST MAPPINGS SUMMARY
Access virtual disk: LUN 31,31 (see Mappings section for details)
Default host OS: Windows (Host OS index 0)
Mapped virtual disks: 3
Unmapped virtual disks: 0


HARDWARE SUMMARY
Enclosures: 1
System configured to use batteries: Yes

RAID Controller Modules: 2
Consistency mode: Duplex (dual RAID controller modules)

Physical Disks: 15
Current physical disk media types: Physical Disk (15)
Current physical disk interface type(s): Serial Attached SCSI (SAS) (15)
Total hot spare physical disks: 0
Standby: 0
In use: 0

Physical Disk security key identifier: None


FEATURES SUMMARY
Feature enable identifier: 3630303035323630303033355B92E338
Feature pack: SAS - MD3400
Feature pack submodel ID: 218


Feature Status Used Allowed
Virtual Disk Copy Deshabilitado N/A N/A
High Performance Tier RAID Controller Modules Prueba de 90 día disponible N/A N/A
Data Assurance Deshabilitado N/A N/A
Physical Disk Slots N/A 24 120
SSD Cache Deshabilitado N/A N/A
Snapshot Feature Prueba de 90 día disponible
Snapshot groups (see note below) N/A N/A
Snapshot images used N/A N/A
Snapshot virtual disks N/A N/A
Consistency groups N/A N/A
Member Virtual Disks (see note below) N/A N/A


Additional feature information
Snapshot groups allowed per source virtual disk (see note below): 4
Virtual Disks allowed per storage partition: 256

Schedule Settings
Start date: NA
End Date: NA
Start Time: NA
Frequency: NA
Collected On: NA


Storage Array
Storage Array Name: NAS_SFILE
Current Package Version: 08.25.14.60
Current NVSRAM Version: N2701-825890-004
Staged Package Version: None
Staged NVSRAM Version: None

RAID Controller Modules
Location: Enclosure 1, Slot 0
Current Package Version: 08.25.14.60
Current NVSRAM Version: N2701-825890-004
Board ID: 2701
Sub-Model ID: 218

Location: Enclosure 1, Slot 1
Current Package Version: 08.25.14.60
Current NVSRAM Version: N2701-825890-004
Board ID: 2701
Sub-Model ID: 218


Physical Disk
Enclosure, Drawer, Slot: Manufacturer: Product ID: Physical Disk Type: Capacity: Physical Disk firmware version: FPGA Version: (SSD only)
Enclosure 1, Slot 0 HGST HUC101860CSS200 Serial Attached SCSI (SAS) 553,412 GB FU38 No disponible
Enclosure 1, Slot 1 HGST HUC101860CSS200 Serial Attached SCSI (SAS) 553,412 GB FU38 No disponible
Enclosure 1, Slot 2 HGST HUC101860CSS200 Serial Attached SCSI (SAS) 558,412 GB FU38 No disponible
Enclosure 1, Slot 3 HGST HUC101860CSS200 Serial Attached SCSI (SAS) 558,412 GB FU38 No disponible
Enclosure 1, Slot 4 HGST HUC101860CSS200 Serial Attached SCSI (SAS) 558,412 GB FU38 No disponible
Enclosure 1, Slot 6 SEAGATE ST1200MM0099 Serial Attached SCSI (SAS) 1.117,314 GB ST31 No disponible
Enclosure 1, Slot 7 SEAGATE ST1200MM0099 Serial Attached SCSI (SAS) 1.117,314 GB ST31 No disponible
Enclosure 1, Slot 8 SEAGATE ST1200MM0099 Serial Attached SCSI (SAS) 1.117,314 GB ST31 No disponible
Enclosure 1, Slot 9 SEAGATE ST1200MM0099 Serial Attached SCSI (SAS) 1.117,314 GB ST31 No disponible
Enclosure 1, Slot 10 SEAGATE ST1200MM0099 Serial Attached SCSI (SAS) 1.117,314 GB ST31 No disponible
Enclosure 1, Slot 11 SEAGATE ST1200MM0099 Serial Attached SCSI (SAS) 1.117,314 GB ST31 No disponible
Enclosure 1, Slot 12 SEAGATE ST1200MM0099 Serial Attached SCSI (SAS) 1.117,314 GB ST31 No disponible
Enclosure 1, Slot 13 SEAGATE ST1200MM0099 Serial Attached SCSI (SAS) 1.117,314 GB ST31 No disponible
Enclosure 1, Slot 14 SEAGATE ST1200MM0099 Serial Attached SCSI (SAS) 1.117,314 GB ST31 No disponible
Enclosure 1, Slot 15 SEAGATE ST1200MM0099 Serial Attached SCSI (SAS) 1.117,314 GB ST31 No disponible

SUMMARY

Total Disk Pools: 0
Total Capacity: 0,000 MB Usable, 0,000 MB Used
Total Free Capacity: 0,000 MB
Status: 0 Optimal, 0 Non Optimal

Name Status Usable Capacity Used Capacity Free Capacity Preservation Capacity Physical Disk/Media Type Virtual Disks Secure Capable DA Capable

DISK GROUPS------------------------------

SUMMARY

Total Disk Groups: 1
Total Capacity: 553,412 GB Usable, 11,000 GB Used
Total Free Capacity: 542,412 GB
Status: 1 Optimal, 0 Non Optimal

Name Status Usable Capacity Used Capacity Free Capacity RAID Level Physical Disk/Media Type Virtual Disks Secure Capable DA Capable
1 Optimal 553,412 GB 11,000 GB 542,412 GB 1 Serial Attached SCSI (SAS), Physical Disk 2 No Yes

DETAILS


Name: 1

Status: Optimal
Capacity: 553,412 GB
Current owner: RAID Controller Module in slot 0,1

Data Service (DS) Attributes

RAID level: 1
Physical Disk media type: Physical Disk
Physical Disk interface type: Serial Attached SCSI (SAS)
Enclosure loss protection: No
Secure Capable: No
Secure: No
Data Assurance (DA) capable: Yes
DA enabled virtual disk present: No


Total Virtual Disks: 2
Standard virtual disks: 2
Repository virtual disks: 0
Free Capacity: 542,412 GB

Associated physical disks - present (in piece order)
Total physical disks present: 2

Enclosure Slot
1 0 [mirrored pair with physical disk at enclosure 1, slot 1]
1 1 [mirrored pair with physical disk at enclosure 1, slot 0]


STANDARD VIRTUAL DISKS------------------------------

SUMMARY

Number of standard virtual disks: 2

See other Virtual Disks sub-tabs for premium feature information.


Name Thin Provisioned Status Capacity Accessible by Source
1 No Optimal 5,000 GB Host 1 Disk Group 1
2 No Optimal 6,000 GB Host 1 Disk Group 1

DETAILS


Virtual Disk name: 1

Virtual Disk status: Optimal
Thin provisioned: No

Capacity: 5,000 GB
Virtual Disk world-wide identifier: 60:0a:09:80:00:e0:03:4b:00:00:07:16:5f:56:71:9b
Subsystem ID (SSID): 0
Associated disk group: 1
RAID level: 1

LUN: 1
Accessible By: Host 1

Physical Disk media type: Physical Disk
Physical Disk interface type: Serial Attached SCSI (SAS)
Logical sector size: 512 bytes
Enclosure loss protection: No

Secure: No

Data Assurance (DA) enabled: No

Preferred owner: RAID Controller Module in slot 0
Current owner: RAID Controller Module in slot 0


Segment size: 128 KB
Capacity reserved for future segment size changes: Yes
Maximum future segment size: 2.048 KB
Modification priority: High


Read cache: Enabled
Write cache: Disabled
Write cache without batteries: Disabled
Write cache with mirroring: Disabled
Flush write cache after (in seconds): 10.00
Dynamic cache read prefetch: Enabled

Virtual Disk name: 2

Virtual Disk status: Optimal
Thin provisioned: No

Capacity: 6,000 GB
Virtual Disk world-wide identifier: 60:0a:09:80:00:e0:05:23:00:00:05:5d:5f:56:76:65
Subsystem ID (SSID): 1
Associated disk group: 1
RAID level: 1

LUN: 0
Accessible By: Host 1

Physical Disk media type: Physical Disk
Physical Disk interface type: Serial Attached SCSI (SAS)
Logical sector size: 512 bytes
Enclosure loss protection: No

Secure: No

Data Assurance (DA) enabled: No

Preferred owner: RAID Controller Module in slot 1
Current owner: RAID Controller Module in slot 1


Segment size: 128 KB
Capacity reserved for future segment size changes: Yes
Maximum future segment size: 2.048 KB
Modification priority: High


Read cache: Enabled
Write cache: Enabled
Write cache without batteries: Disabled
Write cache with mirroring: Enabled
Flush write cache after (in seconds): 10.00
Dynamic cache read prefetch: Enabled

Enable background media scan: Enabled
Media scan with consistency check: Enabled

Pre-Read consistency check: Disabled

Missing Virtual Disks

Number of missing virtual disks: 0

SSD CACHE------------------------------

SUMMARY

Total SSD Cache: 0 Used, 1 Allowed
Type: Read
Maximum system-wide capacity allowed: 3.725,290 GB
Number Of Virtual Disks Using SSD Cache: 0

Name Status Maximum Allowed Capacity Current Capacity Additional Allowed Capacity Total Virtual Disks Secure Capable DA Capable


DETAILS

Storage Array NAS_SFILE
|- Total Unconfigured Capacity (12,547 TB)
|- Disk Groups
| |- Disk Group 1 (RAID 1) (553,412 GB)
| | |- Virtual Disk 1 (5,000 GB)
| | |- Virtual Disk 2 (6,000 GB)
| | |- Free Capacity (542,412 GB)
SNAPSHOT GROUPS-----------------------------

Total Snapshot groups: 0

DETAILS

MAPPINGS (Storage Partitioning - Enabled (1 of 8 used))-------------------


Virtual Disk Name LUN RAID Controller Module Accessible by Virtual Disk status Virtual Disk Capacity Type
Access Virtual Disk 31 0,1 Default Group Optimal Access
Access Virtual Disk 31 0,1 Host 1 Optimal Access
1 1 0 Host 1 Optimal 5,000 GB Standard
2 0 1 Host 1 Optimal 6,000 GB Standard


TOPOLOGY DEFINITIONS

STORAGE ARRAY
Default type: Windows

Default Group

Host: 1
Host type: Windows
Interface type: SAS
Host port identifier: 50:01:43:80:43:8b:43:b4
Alias: 111111111111111111111111111111
Large sector size supported: No

NVSRAM HOST TYPE DEFINITIONS

NOTE: The following indexes are not used: 3 - 31


HOST TYPE ALUA/AVT STATUS
Linux (DM-MP) Enabled 1
VMWare Enabled 2
Windows Enabled 0 (Default)

CONTROLLERS------------------------------
Number of RAID controller modules: 2

RAID Controller Module in Enclosure 1, Slot 0

Status: Online

Current configuration
Firmware version: 08.25.14.60
Appware version: 08.25.14.60
Bootware version: 08.25.14.60
NVSRAM version: N2701-825890-004
Pending configuration
Firmware version: None
Appware version: None
Bootware version: None
NVSRAM version: None
Transferred on: None
Model name: 2732
Board ID: 2701
Manufacturer Submodel ID: 218
Product ID: MD34xx
Revision: 0825
Replacement part number: 0F3P10
Part number: 0F3P10
Serial number: 021826000521
Vendor: DELL
Date of manufacture: 1 de julio de 2018
Trunking supported: No

Data Cache
Total present: 3487 MB
Total used: 2048 MB
Data Cache Module
Status: Optimal
Location: RAID Controller Module 0, Slot 1
Capacity: 4.096 MB
Replacement Part number: Not Available
Manufacturer Part Number: SH572128LSI28EP2SF
Part Number: Not Available
Serial number: 32902742
Manufacturer: Smart Modular
Date of manufacture: 2 de abril de 2018
Shared: Yes
Revision Code: 0x00 0x11
Processor cache:
Total present: 543 MB
Cache Backup Device
Status: Optimal
Type: USB flash physical disk
Location: RAID Controller Module 0, Connector USB 1
Capacity: 3.072 MB
Product ID: Ext Hard Disk
Part number: Not Available
Serial number: 5350473138313730
Revision level: 0000
Manufacturer: OEM
Date of manufacture: Not available
Host Interface Board
Status: Optimal
Location: Slot 1
Type: SAS
Number of ports: 2
Board ID: 0302
Replacement part number: PN 110-00392
Part number: PN 110-00392
Serial number: SN 021417005106
Vendor: VN DELL
Date of manufacture: 1 de junio de 2018
Date/Time: Tue Sep 08 08:49:22 CEST 2020

Associated Virtual Disks (* = Preferred Owner):
1*


RAID Controller Module DNS/Network name: 
Remote login: Disabled


Physical Disk interface: SAS
Channel: 1
Part type: LSISAS3108 revision 139.133.440
Status: Up
Maximum data rate: 6 Gbps
Current data rate: 6 Gbps

Physical Disk interface: SAS
Channel: 2
Part type: LSISAS3108 revision 139.133.440
Status: Up
Maximum data rate: 6 Gbps
Current data rate: 6 Gbps

Host interface: SAS
Host Interface Card(HIC): 1
Channel: 1
Port: 0
Status: Up
World-wide identifier: 50:0a:09:84:e0:03:4b:14
Maximum data rate: 12 Gbps
Current data rate: 12 Gbps
Part type: LSISAS3008 revision 139.133.440

Host interface: SAS
Host Interface Card(HIC): 1
Channel: 2
Port: 1
Status: Down
World-wide identifier: 50:0a:09:84:e0:03:4b:10
Maximum data rate: 12 Gbps
Current data rate: Not available
Part type: LSISAS3008 revision 139.133.440

Host interface: SAS
Host Interface Card(HIC): Baseboard
Channel: 3
Port: 2
Status: Down
World-wide identifier: 50:0a:09:84:e0:03:4b:20
Maximum data rate: 12 Gbps
Current data rate: Not available
Part type: LSISAS3008 revision 139.133.440

Host interface: SAS
Host Interface Card(HIC): Baseboard
Channel: 4
Port: 3
Status: Down
World-wide identifier: 50:0a:09:84:e0:03:4b:24
Maximum data rate: 12 Gbps
Current data rate: Not available
Part type: LSISAS3008 revision 139.133.440

RAID Controller Module in Enclosure 1, Slot 1

Status: Online

Current configuration
Firmware version: 08.25.14.60
Appware version: 08.25.14.60
Bootware version: 08.25.14.60
NVSRAM version: N2701-825890-004
Pending configuration
Firmware version: None
Appware version: None
Bootware version: None
NVSRAM version: None
Transferred on: None
Model name: 2732
Board ID: 2701
Manufacturer Submodel ID: 218
Product ID: MD34xx
Revision: 0825
Replacement part number: 0F3P10
Part number: 0F3P10
Serial number: 021826000359
Vendor: DELL
Date of manufacture: 1 de julio de 2018
Trunking supported: No

Data Cache
Total present: 3487 MB
Total used: 2048 MB
Data Cache Module
Status: Optimal
Location: RAID Controller Module 1, Slot 2
Capacity: 4.096 MB
Replacement Part number: Not Available
Manufacturer Part Number: SH572128LSI28EP2SF
Part Number: Not Available
Serial number: 32902716
Manufacturer: Smart Modular
Date of manufacture: 2 de abril de 2018
Shared: Yes
Revision Code: 0x00 0x11
Processor cache:
Total present: 543 MB
Cache Backup Device
Status: Optimal
Type: USB flash physical disk
Location: RAID Controller Module 1, Connector USB 1
Capacity: 3.072 MB
Product ID: Ext Hard Disk
Part number: Not Available
Serial number: 5350473138313730
Revision level: 0000
Manufacturer: OEM
Date of manufacture: Not available
Host Interface Board
Status: Optimal
Location: Slot 1
Type: SAS
Number of ports: 2
Board ID: 0302
Replacement part number: PN 110-00392
Part number: PN 110-00392
Serial number: SN 021417005349
Vendor: VN DELL
Date of manufacture: 1 de junio de 2018
Date/Time: Tue Sep 08 08:49:20 CEST 2020

Associated Virtual Disks (* = Preferred Owner):
2*


RAID Controller Module DNS/Network name: 
Remote login: Disabled


Physical Disk interface: SAS
Channel: 1
Part type: LSISAS3108 revision 139.133.440
Status: Up
Maximum data rate: 6 Gbps
Current data rate: 6 Gbps

Physical Disk interface: SAS
Channel: 2
Part type: LSISAS3108 revision 139.133.440
Status: Up
Maximum data rate: 6 Gbps
Current data rate: 6 Gbps

Host interface: SAS
Host Interface Card(HIC): 1
Channel: 1
Port: 0
Status: Down
World-wide identifier: 50:0a:09:84:e0:05:23:14
Maximum data rate: 12 Gbps
Current data rate: Not available
Part type: LSISAS3008 revision 139.133.440

Host interface: SAS
Host Interface Card(HIC): 1
Channel: 2
Port: 1
Status: Down
World-wide identifier: 50:0a:09:84:e0:05:23:10
Maximum data rate: 12 Gbps
Current data rate: Not available
Part type: LSISAS3008 revision 139.133.440

Host interface: SAS
Host Interface Card(HIC): Baseboard
Channel: 3
Port: 2
Status: Down
World-wide identifier: 50:0a:09:84:e0:05:23:20
Maximum data rate: 12 Gbps
Current data rate: Not available
Part type: LSISAS3008 revision 139.133.440

Host interface: SAS
Host Interface Card(HIC): Baseboard
Channel: 4
Port: 3
Status: Down
World-wide identifier: 50:0a:09:84:e0:05:23:24
Maximum data rate: 12 Gbps
Current data rate: Not available
Part type: LSISAS3008 revision 139.133.440

DRIVES------------------------------

SUMMARY
Number of physical disks: 15
Current media type(s): Physical Disk (15)
Current interface type(s): Serial Attached SCSI (SAS) (15)
Physical Disk capabilities: Data Assurance (DA) (15)

BASIC:

ENCLOSURE, SLOT STATUS CAPACITY MEDIA TYPE INTERFACE TYPE CURRENT DATA RATE PRODUCT ID FIRMWARE VERSION CAPABILITIES
1, 0 Optimal 558,912 GB Physical Disk SAS 6 Gbps HUC101860CSS200 FU38 DA
1, 1 Optimal 558,912 GB Physical Disk SAS 6 Gbps HUC101860CSS200 FU38 DA
1, 2 Optimal 558,912 GB Physical Disk SAS 6 Gbps HUC101860CSS200 FU38 DA
1, 3 Optimal 558,912 GB Physical Disk SAS 6 Gbps HUC101860CSS200 FU38 DA
1, 4 Optimal 558,912 GB Physical Disk SAS 6 Gbps HUC101860CSS200 FU38 DA
1, 6 Optimal 1.117,814 GB Physical Disk SAS 6 Gbps ST1200MM0099 ST31 DA
1, 7 Optimal 1.117,814 GB Physical Disk SAS 6 Gbps ST1200MM0099 ST31 DA
1, 8 Optimal 1.117,814 GB Physical Disk SAS 6 Gbps ST1200MM0099 ST31 DA
1, 9 Optimal 1.117,814 GB Physical Disk SAS 6 Gbps ST1200MM0099 ST31 DA
1, 10 Optimal 1.117,814 GB Physical Disk SAS 6 Gbps ST1200MM0099 ST31 DA
1, 11 Optimal 1.117,814 GB Physical Disk SAS 6 Gbps ST1200MM0099 ST31 DA
1, 12 Optimal 1.117,814 GB Physical Disk SAS 6 Gbps ST1200MM0099 ST31 DA
1, 13 Optimal 1.117,814 GB Physical Disk SAS 6 Gbps ST1200MM0099 ST31 DA
1, 14 Optimal 1.117,814 GB Physical Disk SAS 6 Gbps ST1200MM0099 ST31 DA
1, 15 Optimal 1.117,814 GB Physical Disk SAS 6 Gbps ST1200MM0099 ST31 DA

DRIVE CHANNELS (RAID Controller Module 1):

ENCLOSURE, SLOT PREFERRED CHANNEL REDUNDANT CHANNEL
1, 0 2 1
1, 1 1 2
1, 2 2 1
1, 3 1 2
1, 4 2 1
1, 6 2 1
1, 7 1 2
1, 8 2 1
1, 9 1 2
1, 10 2 1
1, 11 1 2
1, 12 2 1
1, 13 1 2
1, 14 2 1
1, 15 1 2


HOT SPARE COVERAGE:
The following disk groups are not protected: 1
Total hot spare physical disks: 0


DETAILS
Physical Disk at Enclosure 1, Slot 0

Status: Optimal

Mode: Assigned
Raw capacity: 558,912 GB
Usable capacity: 553,412 GB
World-wide identifier: 50:00:cc:a0:2f:5f:75:94:00:00:00:00:00:00:00:00
Associated disk group: 1


Port Channel
0 2
1 1


Media type: Physical Disk
Interface type: Serial Attached SCSI (SAS)
Physical Disk path consistency: OK

Physical Disk capabilities: Data Assurance (DA)

Security capable: No
Secure: No
Read/write accessible: Yes
Physical Disk security key identifier: Not Applicable

Data Assurance (DA) capable: Yes

Speed: 10.000 RPM
Current data rate: 6 Gbps
Logical sector size: 512 bytes
Physical sector size: 512 bytes
Product ID: HUC101860CSS200
Physical Disk firmware version: FU38
Serial number: 03HPHGTZ
Manufacturer: HGST
Date of manufacture: 15 de febrero de 2018

Physical Disk at Enclosure 1, Slot 1


Mode: Assigned
Raw capacity: 558,912 GB
Usable capacity: 553,412 GB
World-wide identifier: 50:00:cc:a0:2f:5f:3e:18:00:00:00:00:00:00:00:00
Associated disk group: 1


Port Channel
0 1
1 2


Media type: Physical Disk
Interface type: Serial Attached SCSI (SAS)
Physical Disk path consistency: OK

Physical Disk capabilities: Data Assurance (DA)

Security capable: No
Secure: No
Read/write accessible: Yes
Physical Disk security key identifier: Not Applicable

Data Assurance (DA) capable: Yes

Speed: 10.000 RPM
Current data rate: 6 Gbps
Logical sector size: 512 bytes
Physical sector size: 512 bytes
Product ID: HUC101860CSS200
Physical Disk firmware version: FU38
Serial number: 03HPBT7B
Manufacturer: HGST
Date of manufacture: 15 de febrero de 2018

Physical Disk at Enclosure 1, Slot 2

Status: Optimal

Mode: Unassigned
Raw capacity: 558,912 GB
Usable capacity: 558,412 GB
World-wide identifier: 50:00:cc:a0:2f:5f:77:80:00:00:00:00:00:00:00:00


Port Channel
0 2
1 1


Media type: Physical Disk
Interface type: Serial Attached SCSI (SAS)
Physical Disk path consistency: OK

Physical Disk capabilities: Data Assurance (DA)

Security capable: No
Secure: No
Read/write accessible: Yes
Physical Disk security key identifier: Not Applicable

Data Assurance (DA) capable: Yes

Speed: 10.000 RPM
Current data rate: 6 Gbps
Logical sector size: 512 bytes
Physical sector size: 512 bytes
Product ID: HUC101860CSS200
Physical Disk firmware version: FU38
Serial number: 03HPHLSZ
Manufacturer: HGST
Date of manufacture: 15 de febrero de 2018

Physical Disk at Enclosure 1, Slot 3

Status: Optimal

Mode: Unassigned
Raw capacity: 558,912 GB
Usable capacity: 558,412 GB
World-wide identifier: 50:00:cc:a0:2f:5f:7d:04:00:00:00:00:00:00:00:00


Port Channel
0 1
1 2


Media type: Physical Disk
Interface type: Serial Attached SCSI (SAS)
Physical Disk path consistency: OK

Physical Disk capabilities: Data Assurance (DA)

Security capable: No
Secure: No
Read/write accessible: Yes
Physical Disk security key identifier: Not Applicable

Data Assurance (DA) capable: Yes

Speed: 10.000 RPM
Current data rate: 6 Gbps
Logical sector size: 512 bytes
Physical sector size: 512 bytes
Product ID: HUC101860CSS200
Physical Disk firmware version: FU38
Serial number: 03HPHZ4Z
Manufacturer: HGST
Date of manufacture: 15 de febrero de 2018

Physical Disk at Enclosure 1, Slot 4

Status: Optimal

Mode: Unassigned
Raw capacity: 558,912 GB
Usable capacity: 558,412 GB
World-wide identifier: 50:00:cc:a0:2f:5f:77:6c:00:00:00:00:00:00:00:00


Port Channel
0 2
1 1


Media type: Physical Disk
Interface type: Serial Attached SCSI (SAS)
Physical Disk path consistency: OK

Physical Disk capabilities: Data Assurance (DA)

Security capable: No
Secure: No
Read/write accessible: Yes
Physical Disk security key identifier: Not Applicable

Data Assurance (DA) capable: Yes

Speed: 10.000 RPM
Current data rate: 6 Gbps
Logical sector size: 512 bytes
Physical sector size: 512 bytes
Product ID: HUC101860CSS200
Physical Disk firmware version: FU38
Serial number: 03HPHLLZ
Manufacturer: HGST
Date of manufacture: 15 de febrero de 2018

Physical Disk at Enclosure 1, Slot 6

Status: Optimal

Mode: Unassigned
Raw capacity: 1.117,814 GB
Usable capacity: 1.117,314 GB
World-wide identifier: 50:00:c5:00:bb:a9:04:db:00:00:00:00:00:00:00:00


Port Channel
0 2
1 1


Media type: Physical Disk
Interface type: Serial Attached SCSI (SAS)
Physical Disk path consistency: OK

Physical Disk capabilities: Data Assurance (DA)

Security capable: No
Secure: No
Read/write accessible: Yes
Physical Disk security key identifier: Not Applicable

Data Assurance (DA) capable: Yes

Speed: 10.000 RPM
Current data rate: 6 Gbps
Logical sector size: 512 bytes
Physical sector size: 512 bytes
Product ID: ST1200MM0099
Physical Disk firmware version: ST31
Serial number: WFK1R6A3
Manufacturer: SEAGATE
Date of manufacture: 21 de agosto de 2018

Physical Disk at Enclosure 1, Slot 7

Status: Optimal

Mode: Unassigned
Raw capacity: 1.117,814 GB
Usable capacity: 1.117,314 GB
World-wide identifier: 50:00:c5:00:bb:a7:c5:cf:00:00:00:00:00:00:00:00


Port Channel
0 1
1 2


Media type: Physical Disk
Interface type: Serial Attached SCSI (SAS)
Physical Disk path consistency: OK

Physical Disk capabilities: Data Assurance (DA)

Security capable: No
Secure: No
Read/write accessible: Yes
Physical Disk security key identifier: Not Applicable

Data Assurance (DA) capable: Yes

Speed: 10.000 RPM
Current data rate: 6 Gbps
Logical sector size: 512 bytes
Physical sector size: 512 bytes
Product ID: ST1200MM0099
Physical Disk firmware version: ST31
Serial number: WFK1QG8G
Manufacturer: SEAGATE
Date of manufacture: 21 de agosto de 2018

Physical Disk at Enclosure 1, Slot 8

Status: Optimal

Mode: Unassigned
Raw capacity: 1.117,814 GB
Usable capacity: 1.117,314 GB
World-wide identifier: 50:00:c5:00:bb:a9:e8:ff:00:00:00:00:00:00:00:00


Port Channel
0 2
1 1


Media type: Physical Disk
Interface type: Serial Attached SCSI (SAS)
Physical Disk path consistency: OK

Physical Disk capabilities: Data Assurance (DA)

Security capable: No
Secure: No
Read/write accessible: Yes
Physical Disk security key identifier: Not Applicable

Data Assurance (DA) capable: Yes

Speed: 10.000 RPM
Current data rate: 6 Gbps
Logical sector size: 512 bytes
Physical sector size: 512 bytes
Product ID: ST1200MM0099
Physical Disk firmware version: ST31
Serial number: WFK1RGA8
Manufacturer: SEAGATE
Date of manufacture: 22 de agosto de 2018

Physical Disk at Enclosure 1, Slot 9

Status: Optimal

Mode: Unassigned
Raw capacity: 1.117,814 GB
Usable capacity: 1.117,314 GB
World-wide identifier: 50:00:c5:00:bb:a8:f5:47:00:00:00:00:00:00:00:00


Port Channel
0 1
1 2


Media type: Physical Disk
Interface type: Serial Attached SCSI (SAS)
Physical Disk path consistency: OK

Physical Disk capabilities: Data Assurance (DA)

Security capable: No
Secure: No
Read/write accessible: Yes
Physical Disk security key identifier: Not Applicable

Data Assurance (DA) capable: Yes

Speed: 10.000 RPM
Current data rate: 6 Gbps
Logical sector size: 512 bytes
Physical sector size: 512 bytes
Product ID: ST1200MM0099
Physical Disk firmware version: ST31
Serial number: WFK1R6H3
Manufacturer: SEAGATE
Date of manufacture: 21 de agosto de 2018

Physical Disk at Enclosure 1, Slot 10

Status: Optimal

Mode: Unassigned
Raw capacity: 1.117,814 GB
Usable capacity: 1.117,314 GB
World-wide identifier: 50:00:c5:00:bb:a8:f6:8b:00:00:00:00:00:00:00:00


Port Channel
0 2
1 1


Media type: Physical Disk
Interface type: Serial Attached SCSI (SAS)
Physical Disk path consistency: OK

Physical Disk capabilities: Data Assurance (DA)

Security capable: No
Secure: No
Read/write accessible: Yes
Physical Disk security key identifier: Not Applicable

Data Assurance (DA) capable: Yes

Speed: 10.000 RPM
Current data rate: 6 Gbps
Logical sector size: 512 bytes
Physical sector size: 512 bytes
Product ID: ST1200MM0099
Physical Disk firmware version: ST31
Serial number: WFK1R6H4
Manufacturer: SEAGATE
Date of manufacture: 21 de agosto de 2018

Physical Disk at Enclosure 1, Slot 11

Status: Optimal

Mode: Unassigned
Raw capacity: 1.117,814 GB
Usable capacity: 1.117,314 GB
World-wide identifier: 50:00:c5:00:bb:a8:fe:3b:00:00:00:00:00:00:00:00


Port Channel
0 1
1 2


Media type: Physical Disk
Interface type: Serial Attached SCSI (SAS)
Physical Disk path consistency: OK

Physical Disk capabilities: Data Assurance (DA)

Security capable: No
Secure: No
Read/write accessible: Yes
Physical Disk security key identifier: Not Applicable

Data Assurance (DA) capable: Yes

Speed: 10.000 RPM
Current data rate: 6 Gbps
Logical sector size: 512 bytes
Physical sector size: 512 bytes
Product ID: ST1200MM0099
Physical Disk firmware version: ST31
Serial number: WFK1R6CN
Manufacturer: SEAGATE
Date of manufacture: 21 de agosto de 2018

Physical Disk at Enclosure 1, Slot 12

Status: Optimal

Mode: Unassigned
Raw capacity: 1.117,814 GB
Usable capacity: 1.117,314 GB
World-wide identifier: 50:00:c5:00:bb:a9:e1:ff:00:00:00:00:00:00:00:00


Port Channel
0 2
1 1


Media type: Physical Disk
Interface type: Serial Attached SCSI (SAS)
Physical Disk path consistency: OK

Physical Disk capabilities: Data Assurance (DA)

Security capable: No
Secure: No
Read/write accessible: Yes
Physical Disk security key identifier: Not Applicable

Data Assurance (DA) capable: Yes

Speed: 10.000 RPM
Current data rate: 6 Gbps
Logical sector size: 512 bytes
Physical sector size: 512 bytes
Product ID: ST1200MM0099
Physical Disk firmware version: ST31
Serial number: WFK1RFX2
Manufacturer: SEAGATE
Date of manufacture: 22 de agosto de 2018

Physical Disk at Enclosure 1, Slot 13

Status: Optimal

Mode: Unassigned
Raw capacity: 1.117,814 GB
Usable capacity: 1.117,314 GB
World-wide identifier: 50:00:c5:00:bb:a9:16:4b:00:00:00:00:00:00:00:00


Port Channel
0 1
1 2


Media type: Physical Disk
Interface type: Serial Attached SCSI (SAS)
Physical Disk path consistency: OK

Physical Disk capabilities: Data Assurance (DA)

Security capable: No
Secure: No
Read/write accessible: Yes
Physical Disk security key identifier: Not Applicable

Data Assurance (DA) capable: Yes

Speed: 10.000 RPM
Current data rate: 6 Gbps
Logical sector size: 512 bytes
Physical sector size: 512 bytes
Product ID: ST1200MM0099
Physical Disk firmware version: ST31
Serial number: WFK1R68E
Manufacturer: SEAGATE
Date of manufacture: 21 de agosto de 2018

Physical Disk at Enclosure 1, Slot 14

Status: Optimal

Mode: Unassigned
Raw capacity: 1.117,814 GB
Usable capacity: 1.117,314 GB
World-wide identifier: 50:00:c5:00:bb:a9:eb:eb:00:00:00:00:00:00:00:00


Port Channel
0 2
1 1


Media type: Physical Disk
Interface type: Serial Attached SCSI (SAS)
Physical Disk path consistency: OK

Physical Disk capabilities: Data Assurance (DA)

Security capable: No
Secure: No
Read/write accessible: Yes
Physical Disk security key identifier: Not Applicable

Data Assurance (DA) capable: Yes

Speed: 10.000 RPM
Current data rate: 6 Gbps
Logical sector size: 512 bytes
Physical sector size: 512 bytes
Product ID: ST1200MM0099
Physical Disk firmware version: ST31
Serial number: WFK1RFT5
Manufacturer: SEAGATE
Date of manufacture: 22 de agosto de 2018

Physical Disk at Enclosure 1, Slot 15

Status: Optimal

Mode: Unassigned
Raw capacity: 1.117,814 GB
Usable capacity: 1.117,314 GB
World-wide identifier: 50:00:c5:00:bb:a8:bd:8b:00:00:00:00:00:00:00:00


Port Channel
0 1
1 2


Media type: Physical Disk
Interface type: Serial Attached SCSI (SAS)
Physical Disk path consistency: OK

Physical Disk capabilities: Data Assurance (DA)

Security capable: No
Secure: No
Read/write accessible: Yes
Physical Disk security key identifier: Not Applicable

Data Assurance (DA) capable: Yes

Speed: 10.000 RPM
Current data rate: 6 Gbps
Logical sector size: 512 bytes
Physical sector size: 512 bytes
Product ID: ST1200MM0099
Physical Disk firmware version: ST31
Serial number: WFK1MJMC
Manufacturer: SEAGATE
Date of manufacture: 21 de agosto de 2018

DRIVE CHANNELS----------------------------

SUMMARY

CHANNEL CHANNEL TYPE CTRL 0 LINK STATUS CTRL 1 LINK STATUS
1 Internal Up Up
2 Internal Up Up

DETAILS

DRIVE CHANNEL 1

Channel Type: Internal
Max. Rate: 6 Gbps
Current Rate:
RAID Controller Module 0 : 6 Gbps
RAID Controller Module 1 : 6 Gbps
Link Status:
RAID Controller Module 0 : Up
RAID Controller Module 1 : Up
Rate Control: Switched

DRIVE COUNTS

Total number of attached physical disks: 15
Connected to: RAID Controller Module 0
Attached physical disks: 15
Expansion enclosure: 1 (15 physical disks)

CUMULATIVE ERROR COUNTS

RAID Controller Module 0

Baseline time set: 4/09/20 13:51:22
Sample period (days, hh:mm:ss): 3 days, 18:57:59
RAID Controller Module detected errors: 0
Physical Disk detected errors: 0
Timeout errors: 0
Total I/O count: 2223

RAID Controller Module 1

Baseline time set: 4/09/20 13:51:20
Sample period (days, hh:mm:ss): 3 days, 18:58:00
RAID Controller Module detected errors: 0
Physical Disk detected errors: 0
Timeout errors: 0
Total I/O count: 2429

DRIVE CHANNEL 2

Channel Type: Internal
Max. Rate: 6 Gbps
Current Rate:
RAID Controller Module 0 : 6 Gbps
RAID Controller Module 1 : 6 Gbps
Link Status:
RAID Controller Module 0 : Up
RAID Controller Module 1 : Up
Rate Control: Switched

DRIVE COUNTS

Total number of attached physical disks: 15
Connected to: RAID Controller Module 1
Attached physical disks: 15
Expansion enclosure: 1 (15 physical disks)

CUMULATIVE ERROR COUNTS

RAID Controller Module 0

Baseline time set: 4/09/20 13:51:22
Sample period (days, hh:mm:ss): 3 days, 18:57:59
RAID Controller Module detected errors: 0
Physical Disk detected errors: 0
Timeout errors: 0
Total I/O count: 2202

RAID Controller Module 1

Baseline time set: 4/09/20 13:51:20
Sample period (days, hh:mm:ss): 3 days, 18:58:00
RAID Controller Module detected errors: 0
Physical Disk detected errors: 0
Timeout errors: 0
Total I/O count: 2472

CABLE CONNECTIONS

No external connections to view
ENCLOSURES------------------------------
RAID Enclosure 1 Overall Component Information

 

Enclosure path consistency: OK
Current physical disk types: SAS
Part number: 00VCK1A01
Serial number: CNMTC0084R1ONX
Vendor: DELL
Date of manufacture: Not Available
Asset tag: Not Available
Chassis name: MD3420
Service tag: 

September 8th, 2020 10:00

Hello tcarrio,

I need the complete support bundle not just your storage array profile.  I will send you a private message so that you can send me the entire log.

9 Posts

September 11th, 2020 00:00

Good Morning,

I sent you the mail with the complete support bundle.

Thank's

September 11th, 2020 11:00

Hello tcarrio,

Thanks for the support bundle.  Looking at the support bundle I can see that there is not a sas connection on controller 1.  I can see that on controller 0 that there is a sas connection.  You will need to connect controller 1 to your host and then you should be able to see the VD.

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