RAID controller reboot and path not found on MD3220i

Hello Vijay Ayar,

I would upgrade to the latest version of firmware as it is supported for ESXi 5.5.  The current version of firmware that you are running was removed & we advised customers to move to 08.20.09.60 if they were running 08.20.05.60. 

Please let us know if you have any other questions.

Thanks for reply..

     Is there any way to resolve the issue with upgrade firmware for time being?

Hello Sam,

            Thanks for support to us.

Is it possible to send me link where i can download correct and supported firmware for my raid controller. Also do i have to update hard disk firmware after upgrade Raid controller firmware?

Hello Vijay Ayar,

Your issue should be resolved with upgrading the firmware on your MD3220i.You can try to do the host access setup again and that should make it so that your virtual disk should show back on your host.  The steps to do that are on page 55 of the administrator guide. https://downloads.dell.com/manuals/common/md32xx_md36xx_administrator%20guide_en%20us.pdf

Please let us know if you have any other questions.

Hello Vijay Ayar,

Here are the links to the Controller firmware, HDD firmware, & Resource DVD.  Here are also the instructions for doing the firmware as well.

Controller firmware

https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=4CP5X&osCode=W12R2&productCode=powervault-md3200i

HDD Firmware

https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=JPHY4&osCode=W12R2&productCode=powervault-md3200i

Resource DVD

https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=R9G1X&osCode=W12R2&productCode=powervault-md3200i

Firmware Install steps

1. Gather support bundle in MDSM
2. WARNING: If you have a single controller PowerVault MD3200/MD3600 series storage array you must stop all I/O operations before starting the firmware upgrade.
3. Extract the firmware to folders and remember location.
4. Burn or mount the ISO for the resource cd.
5. Uninstall the MDSM from hosts (reboot required)
6. Install MDSM from resource DVD (reboot required)
7. Clear the Major Event Log.
8. Update to 07.75.28.60 if not already there, then update to latest firmware.
   • If you receive an error while checking the SPM database, ensure that you have an out of band management connection to both RAID controllers.
9. Verify connection and data.
10. Update the hard drive firmware.
11. Reboot stack and verify all is optimal.
    1. Power down the server(s)
    2. Power down the MD32x0(i)
    3. Power down any attached storage (MD12xx)
    4. Leave the power off for 2-3 minutes

 Please allow for at least 60-85 minutes for the updates.  Time may vary depending on how long each reboot takes.

Please let us know if you have any other questions.

Hello Sam,

                  I hope you are well. As per your instructions i have transferred raid controller firmware on 08.20.24.60. on both raid controller of Dell MD 3220i SAN. and now its showing me the version (08.20.24.60.) on raid control firmware. So my question is that do i have to reboot the whole SAN for apply this firmware . Or this will work fine.

Thanks,

Vijay

Hello Vijay,

It is best to reboot your MD3220i after the firmware upgrade has completed as stated in step 11.  You can run the system without rebooting, however you may get some issues that will only be cleared with rebooting your MD3220i stack.

Please let us know if you have any other questions.