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February 15th, 2017 18:00

RAID/Array Recovery with replacement hardware (md3200i -> md3800i)

Hello,

I've been searching for the past couple of days for an answer to this with no luck, so if there is information on this somewhere already, my appologies.

Anyway, Our md3200i recently broke (both raid controllers simultaneously) and we are out of warranty, and out of support period, and it's too costly JUST to replace the old md3200i controllers.

After some searching, we've found a slightly used md3800i and will be acquiring it tomorrow. Now, with all of that out of the way..

I have a backup of the storage configuration (as a .cfg file) for our existing setup. Unfortunately, there are some important files on the existing array that are NOT backed up (a stupid mistake.) and we cannot afford to lose them. Is it possible to initialize the md3800i with the same layout configuration, and the same disks from our md3200i (they are all 3.5" SAS, and 2 of the 6 are less than a year old) WITHOUT losing our data?

I'm trying to get all my ducks in a row before even beginning to do anything with the md3800i this weekend. And, no, it's impossible to boot the md3200i. the raid controllers will start, and initialize network, but no connection can be made (they are pingable though) but the front of the enclosure blinks the amber fault and i've tried for a few days with no success to spring them back to life, so simply copying data over is not an option.

I need to be able to just take the drives from the md3200i and use them with the same configuration in the md3800i -- without losing the data.

Thanks for the help.

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February 17th, 2017 12:00

Hello twlomega

No you won’t be able to put the drives from your MD3200i into your MD3800i and get them to be seen with the data. The issue is the configuration is held on the controllers in you MD3200i & the configuration is different for an MD3800i so that will cause the controller on the MD3800i to go into a lockdown state. You will need to get a replacement MD3200i controller.

Please let us know if you have any other questions.

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February 19th, 2017 00:00

oh that's unfortunate.

but, if both of the md3200i controllers are simultaneously broken, how am I able to recover without dataloss if I manage to get hold of another 3200i controller?

3 Posts

April 11th, 2022 01:00

will the  raid controller from the MD3800I work in the MD3200I

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April 11th, 2022 02:00

Hi, no, the MD3800i and MD3200i use different controllers.
MD3800i and MD3820i https://dell.to/3JvXoUl
MD3200i and MD3220i pg 31 https://dell.to/3jsNFU6

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