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May 14th, 2024 11:49

REPLACING A NEW RAID CONTROLLER.

Hi i have a powervault MD3220 which is currently running on 1 raid controller in slot 1. In slot 0 currently there is no hardware. So i have bought a new controller which i want to put in with a different fireware too.

Can i put it with out powering off the whole unit?

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3.4K Posts

May 14th, 2024 16:05

Hello,

 

I think this is what you are wanting to do. Please let me know if it helps:

 

The Dell PowerVault Modular Disk (MD) RAID storage arrays support both duplex (dual-controller) and simplex (single-controller) configurations. You can upgrade your existing storage array from a simplex configuration to a duplex configuration without taking the existing storage array offline.

https://dell.to/44IJdaL

 

 

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16-05-2024 09:05 AM

@DELL-Charles R​ Hi Charles
am in a simplex mode but i want to add another raid controller in the other slot.
is it possible to add a new slot without turning down the unit.

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3.2K Posts

May 16th, 2024 09:49

Hi, 

Based on the user guide Charles provided, on page 2, the note did say "To upgrade your existing storage array from a simplex configuration to a duplex configuration without taking the existing storage array offline", hence you can insert the controller without bringing the storage offline. 

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16-05-2024 11:11 AM

@DELL-Joey C​ 
hi Joey C
Thanks i get it now. will update when am done.
Thanks again

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18-05-2024 12:52 PM

@DELL-Joey C​ 
Hi Joey
i have placed the new controller but its not appearing. it is show Status Removed,

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3.2K Posts

20-05-2024 03:48 AM

Hi,

 

Can you provide us the controller part number?

 

This issue might because by an old firmware on either the existing controller or new controller. 

DELL-Joey C

Social Media and Communities Professional

Dell Technologies | Enterprise Support Services

#IWork4Dell

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20-05-2024 08:16 AM

@DELL-Joey C​ 
Hi Joey
The part number is # 0770D8.
The current controller is Firmware : 07.84.53.60
NVSRAM Version: N26X0-784890-004.

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3.2K Posts

20-05-2024 09:51 AM

Hi,

 

May I confirm that if your storage is MD3220 or MD3220i? 

 

Do you have the existing controller DPN#? 

DELL-Joey C

Social Media and Communities Professional

Dell Technologies | Enterprise Support Services

#IWork4Dell

Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!

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May 28th, 2024 17:36

@DELL-Charles R​ 

Hi Charles

hope your doing good.

am still waiting to get the serial cable?

but i tried to slot back my old failed raid controller, its showing in the slot but status failed.

While the new one does not appear?

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May 28th, 2024 17:37

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8.5K Posts

May 28th, 2024 19:52

Whatever it was that you posted didn't come through, could you try sharing it again, and if that fails maybe change the media type?

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May 29th, 2024 06:45

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May 29th, 2024 07:25

Hi,

I reviewed and researched the whole thread again. When you add a second controller to the storage array, the redundancy mode will not update automatically. You need to manually configure this setting only when you are upgrading from a single controller to dual controller use. Once you set the redundancy mode, it will stay the same even if you remove or replace a controller.

If the redundancy mode is not correctly set, the additional controller will still be detected, but it won't be usable in case of a failover or to provide a backup path to the storage LUNs.

To check the current redundancy mode for the array, you can look in the Storage Array Profile. You can find this information either through MDSM or in a support bundle at the top.

If the mode is no longer correctly set for the new hardware configuration, you can update the array to Duplex mode by following these steps:

  1. If you have already installed the new controller, remove it.
  2. Open the command line of the management station and execute the following command: SMcli.exe -n ArrayName -c "set storageArray redundancyMode=duplex;"
  3. After that, you can hot insert the new controller.

 

Hope that helps!

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May 29th, 2024 09:36

@DELL-Erman O​ 

Hi i have run the command and inserted the new controller but this is it

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May 29th, 2024 09:41

Controller not showing

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May 29th, 2024 11:05

I see and sorry to hear it, then I'm stuck right now too. Frankly, normally I would have expected that to help. Let's see how contribute to our community.

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May 29th, 2024 14:25

@DELL-Erman O​ 

Thanks

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3.4K Posts

May 30th, 2024 20:47

Hello,

 

Could you please let me know when you have the cable and the output of my process outlined on my earlier post:

https://dell.to/452A64U

 

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