Server rebbot during information store backup

BTW:

I've disabled Norton thinking that was causing the problem.  Now I am wondering if it's a Dell / Hardware issue.

 

I have been having the exact same issue with the exact same setup for months now (on&off) im using ntbackup which is basicaly veritas w/o the interface. Server re-boots during backup of store. I'm pretty sure its AV software related b/c I havent had it happen in a while until I updated my version of ANTIGEN.

I am having similar problems.

PowerEdge 4600 with external PowerVault 221s(PERC 3/DC controller) with Raid5 array, PowerVault 110 LTO NTBACKUP software.

 

When backing up array system will crash. Most of the times system will alarm for a few minutes then blue screen

with various stop codes. Perc controller replaced, motherboard replaced, tape drive replaced, tower emm module replaced, SP3 loaded.

Server still crashing. The array was bulit with ArrayManager 3.1.3. Next step is to build a test array in the bios of controller.

 

 

Since this posting, I think I have figured out what causes these crashes during an Information Store backup.  You guys can see if this fits your situation.  It seems to happen after I remove somebody from Active Directory (and flag that their exchange box get deleted).  The box doesn't actually get deleted even if I manually start the management processes on the exchange boxes.  Once the server crashes (i.e. the exchange services stop and restart), the box is no longer in the list.  Backups will then run without a hitch until the next time I delete an account.

 

Looks like another Microsoft "feature"?  Can anyone else confirm?

 

Travis

I dont think this is whats going on, in my situation anyway. I'm 100% sure its AV related.

Nice, I have been searching EVERYWHERE for a resolve to this exact problem...I think it may be a Dell thing not MS as the folks in the MS newsgroups have not mentioned seeing this same thing happen, same with the Veritas newsgroups.

We have a 2550 running Exchange 2000 Enterprise and It reboots randomly but i think it happens 95% of the time during a backup using Veritas 9.0 from a remote workstation. I say 95% of the time because i seem to recall it doing this before when a backup was not running (but maybe only once or twice).

Anyway, if anyone including Dell every finds a resolution for this, please let me know: mcdonsco@yahoo.com I'd appreciate it.

Last note on this, I've done memory swaps as well, the first swap seemed to work most of the time, but it still rebooted a couple times. I'm using the second half of the memory now and it's doing it almost every night so it appears to have something to do with the memory or the slots as one half of the memory worked most of the time (2 weeks between reboots) and the other half didn't work right at all (rebooted every night).

Thanks

Did you ever get this problem resolved?

I have a PowerEdge 2650 running Win2k and Exchange2k, and Veritas BackupExec 9.0.

The server just shutdown during a backup of the Exchange Mailboxes. It did not reboot, it literally shut off!

Any help you could offer would be appreciated.

Thanks in advance.

MF

Had exactly the same problem more than a year ago with PE2400 and standard Windows 2000 Server backup utility. I was suspecting antivirus system, MS Exchange Information Store process, etc. and was shutting them down one by one for backup time, but nothing helped actually. I was asking for help in this forum with no luck. During half a year I was taking a backup remotely using another server's backup system and accidentially realized that problem has gone... Probably some of MS updates made some change...

Alex