You will want to use the install_nonexclusive drivers when for your TL1000. Here is a link to the drivers just in case you need them. Once that is done then you will want to make sure that you see both the medium changer and you drive in you OS. Once that is done then Backup Exec should see and be able to use your TL1000 without any issues.
Please let us know if you have any other questions.
I've search the driver in dell website but to no avail. I can't find it.
We are using WS2008R2 64bit. We already installed the external hba adapter driver but to no avail. the server still can't detect the TL1000. so we are hoping to install the drivers of the TL1000 to isolate the issue.
DELL-Sam L
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Posted October 23rd, 2017 10:00
Hello rmslive,
You will want to use the install_nonexclusive drivers when for your TL1000. Here is a link to the drivers just in case you need them. Once that is done then you will want to make sure that you see both the medium changer and you drive in you OS. Once that is done then Backup Exec should see and be able to use your TL1000 without any issues.
Please let us know if you have any other questions.