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jscaceresl

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jscaceresl

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July 14th, 2023 07:00

Dell Performance Dock WD19DCS and charging profiles on Dell Optimizer

Hi,

I'm using the Dell Performance Dock WD19DCS on Precision 7760 mobile workstation and noticed that when the laptop is charging using the x2 USB-C of the WD19DCS Dock, the profiles set on the Dell Optimizer tool (like "Advance Charge" or "Peak Shift") are not working.

jscaceresl_0-1689344547827.png

Is it possible to use those profiles while charging the laptop using the Dock station?

 

 

  • Chino de Oro

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    Posted July 15th, 2023 13:00

    Just for testing, plug in the AC adapter to power adapter port while using the dock then removing it while profiles activates and working.  It may trigger Dell Optimizer to recognize charging sources.