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Vangreen

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December 14th, 2022 04:00

Dell Precision 3560 linux kernel/bios gpe69 interrupt

Hi, I have problem on my Precision 3560 laptop (i7-1165G7, nvidia T500). I'm running Pop_OS (ubuntu 22.04 base distro, kernel version 6.0.6-xxx), and since last update of bios I have a lot of errors in kern.log and syslog are full of this massage. This spam of errors kills CPU and battery life, and also takes a lot of disk space in /var/log. 

Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.332998] No Arguments are initialized for method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.332999] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.332999] ACPI Error: Aborting method \_GPE._L69 due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.333002] ACPI Error: AE_NOT_FOUND, while evaluating GPE method [_L69] (20220331/evgpe-511)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.334049] ACPI BIOS Error (bug): Could not resolve symbol [\_GPE._L69.D6F0], AE_NOT_FOUND (20220331/psargs-330)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.334051] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.334052] No Local Variables are initialized for Method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.334052] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.334053] No Arguments are initialized for method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.334053] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.334054] ACPI Error: Aborting method \_GPE._L69 due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.334056] ACPI Error: AE_NOT_FOUND, while evaluating GPE method [_L69] (20220331/evgpe-511)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.335110] ACPI BIOS Error (bug): Could not resolve symbol [\_GPE._L69.D6F0], AE_NOT_FOUND (20220331/psargs-330)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.335113] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.335113] No Local Variables are initialized for Method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.335114] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.335114] No Arguments are initialized for method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.335115] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.335115] ACPI Error: Aborting method \_GPE._L69 due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.335118] ACPI Error: AE_NOT_FOUND, while evaluating GPE method [_L69] (20220331/evgpe-511)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.336226] ACPI BIOS Error (bug): Could not resolve symbol [\_GPE._L69.D6F0], AE_NOT_FOUND (20220331/psargs-330)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.336229] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.336229] No Local Variables are initialized for Method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.336230] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.336230] No Arguments are initialized for method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.336230] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.336231] ACPI Error: Aborting method \_GPE._L69 due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.336234] ACPI Error: AE_NOT_FOUND, while evaluating GPE method [_L69] (20220331/evgpe-511)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.337305] ACPI BIOS Error (bug): Could not resolve symbol [\_GPE._L69.D6F0], AE_NOT_FOUND (20220331/psargs-330)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.337308] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.337308] No Local Variables are initialized for Method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.337309] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.337309] No Arguments are initialized for method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.337310] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.337310] ACPI Error: Aborting method \_GPE._L69 due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.337314] ACPI Error: AE_NOT_FOUND, while evaluating GPE method [_L69] (20220331/evgpe-511)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.338375] ACPI BIOS Error (bug): Could not resolve symbol [\_GPE._L69.D6F0], AE_NOT_FOUND (20220331/psargs-330)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.338377] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.338378] No Local Variables are initialized for Method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.338378] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.338379] No Arguments are initialized for method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.338379] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.338380] ACPI Error: Aborting method \_GPE._L69 due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.338383] ACPI Error: AE_NOT_FOUND, while evaluating GPE method [_L69] (20220331/evgpe-511)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.339469] ACPI BIOS Error (bug): Could not resolve symbol [\_GPE._L69.D6F0], AE_NOT_FOUND (20220331/psargs-330)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.339471] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.339472] No Local Variables are initialized for Method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.339472] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.339473] No Arguments are initialized for method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.339473] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.339474] ACPI Error: Aborting method \_GPE._L69 due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.339477] ACPI Error: AE_NOT_FOUND, while evaluating GPE method [_L69] (20220331/evgpe-511)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.340538] ACPI BIOS Error (bug): Could not resolve symbol [\_GPE._L69.D6F0], AE_NOT_FOUND (20220331/psargs-330)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.340541] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.340541] No Local Variables are initialized for Method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.340542] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.340542] No Arguments are initialized for method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.340543] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.340543] ACPI Error: Aborting method \_GPE._L69 due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.340546] ACPI Error: AE_NOT_FOUND, while evaluating GPE method [_L69] (20220331/evgpe-511)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.341606] ACPI BIOS Error (bug): Could not resolve symbol [\_GPE._L69.D6F0], AE_NOT_FOUND (20220331/psargs-330)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.341609] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.341609] No Local Variables are initialized for Method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.341610] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.341610] No Arguments are initialized for method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.341610] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.341611] ACPI Error: Aborting method \_GPE._L69 due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.341614] ACPI Error: AE_NOT_FOUND, while evaluating GPE method [_L69] (20220331/evgpe-511)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.342685] ACPI BIOS Error (bug): Could not resolve symbol [\_GPE._L69.D6F0], AE_NOT_FOUND (20220331/psargs-330)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.342687] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.342688] No Local Variables are initialized for Method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.342688] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.342689] No Arguments are initialized for method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.342689] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.342690] ACPI Error: Aborting method \_GPE._L69 due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.342693] ACPI Error: AE_NOT_FOUND, while evaluating GPE method [_L69] (20220331/evgpe-511)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.343797] ACPI BIOS Error (bug): Could not resolve symbol [\_GPE._L69.D6F0], AE_NOT_FOUND (20220331/psargs-330)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.343799] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.343800] No Local Variables are initialized for Method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.343800] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.343801] No Arguments are initialized for method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.343801] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.343802] ACPI Error: Aborting method \_GPE._L69 due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.343805] ACPI Error: AE_NOT_FOUND, while evaluating GPE method [_L69] (20220331/evgpe-511)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.345044] ACPI BIOS Error (bug): Could not resolve symbol [\_GPE._L69.D6F0], AE_NOT_FOUND (20220331/psargs-330)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.345048] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.345049] No Local Variables are initialized for Method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.345049] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.345050] No Arguments are initialized for method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.345050] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.345051] ACPI Error: Aborting method \_GPE._L69 due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.345055] ACPI Error: AE_NOT_FOUND, while evaluating GPE method [_L69] (20220331/evgpe-511)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.346323] ACPI BIOS Error (bug): Could not resolve symbol [\_GPE._L69.D6F0], AE_NOT_FOUND (20220331/psargs-330)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.346330] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.346331] No Local Variables are initialized for Method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.346332] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.346333] No Arguments are initialized for method [_L69]
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.346333] 
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.346334] ACPI Error: Aborting method \_GPE._L69 due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Dec  9 12:24:17 k-pwangryn-01 kernel: [18140.346340] ACPI Error: AE_NOT_FOUND, while evaluating GPE method [_L69] (20220331/evgpe-511)

Temporary fix is to run this command as root 

echo "mask" > /sys/firmware/acpi/interrupts/gpe69

But I need to make it every restart. 

3 people also have this problem

DELL-Cares

Moderator

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27.6K Posts

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37 Points

December 14th, 2022 22:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

wcweb

2 Posts

October 23rd, 2023 11:30

@DELL-Cares​ : I have the same problem with a Dell Precision 3560 and Ubuntu 22.04.

I can mask the interrupt, but power management is not working, running hot, and the battery life is only about 2 hours from fully charged.

I have updated the BIOS firmware and ensured everything is up-to-date.

Please can you advise if this is a hardware problem with the Nvidia GPU or something else? What can one do?

Any advice gratefully appreciated.

(edited)

vp25458

1 Message

October 23rd, 2023 15:02

Hi, @DELL-Cares

I have the exactly same problem:

​- Dell Inc. Inspiron 15 5510

- Ubuntu 22.04.3 LTS

- Kernel 6.2.0-35-generic

- BIOS version 2.21.0

- NVidia Driver Version: 535.113.01

I can also mask the interrupt, but power management is not working: It is like plugging/unplugging the battery charger in an infinite loop.

LeonardoSPrado

1 Message

October 25th, 2023 03:44

Olá, estou com o mesmo problema no meu linux. 
A Solução do @Vangreen resolveu o problema mas é necessário refazer após iniciar o SO. 

Meu notebook está esquentando muito e a ventoninha rodando muito. 
Está insuportável esse problema. 


Erros em dmesg:  

[ 6540.710886] No Arguments are initialized for method [_L69]

[ 6540.710888] ACPI Error: Aborting method \_GPE._L69 due to previous error (AE_NOT_FOUND) (20221020/psparse-529)
[ 6540.710894] ACPI Error: AE_NOT_FOUND, while evaluating GPE method [_L69] (20221020/evgpe-511)

wcweb

2 Posts

October 25th, 2023 05:13

Temporary workaround for the Nvidia GPU problem & Ubuntu 22.04:

Open "Software & Updates", go to "Additional Drivers" and select the last option:

"Using X.org X server - Nouveau display driver from xserver-xorg-video-nouveau (open source)"

jack3520

1 Message

November 6th, 2023 14:12

2023-11-02T23:51:36.258577+09:00 Latitude3520 kernel: [ 1883.241232] ACPI Error: AE_NOT_FOUND, while evaluating GPE method [_L69] (20230331/evgpe-511)

2023-11-02T23:51:36.258578+09:00 Latitude3520 kernel: [ 1883.242659] ACPI BIOS Error (bug): Could not resolve symbol [\_GPE._L69.D6F0], AE_NOT_FOUND (20230331/psargs-330)

2023-11-02T23:51:36.258579+09:00 Latitude3520 kernel: [ 1883.242664]

2023-11-02T23:51:36.258580+09:00 Latitude3520 kernel: [ 1883.242665] No Local Variables are initialized for Method [_L69]

2023-11-02T23:51:36.258581+09:00 Latitude3520 kernel: [ 1883.242666]

2023-11-02T23:51:36.258582+09:00 Latitude3520 kernel: [ 1883.242667] No Arguments are initialized for method [_L69]

2023-11-02T23:51:36.258582+09:00 Latitude3520 kernel: [ 1883.242668]

2023-11-02T23:51:36.258583+09:00 Latitude3520 kernel: [ 1883.242669] ACPI Error: Aborting method \_GPE._L69 due to previous error (AE_NOT_FOUND) (20230331/psparse-529)

2023-11-02T23:51:36.258584+09:00 Latitude3520 kernel: [ 1883.242675] ACPI Error: AE_NOT_FOUND, while evaluating GPE method [_L69] (20230331/evgpe-511)

I have the same problem on LATITUDE 3520,  Ubuntu 22.04, nvidia driver 525.

now on Ubuntu 23.10 and it has the same issue. 

With this problem, cannot suspend or shut down, even restart properly.

(edited)

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