Start a Conversation

llamafilm

updated

2 years ago

Solved!

Go to Solution
L

llamafilm

1 Rookie

•

9 Posts

0

23829

May 7th, 2019 14:00

iDRAC service module error ISM0006

I'm having trouble getting the iDRAC service module set up on a 7920 rack.  It's running CentOS 7.6.  The service module installer shows iSM is unable to communicate with iDRAC. Please refer the FAQs section in Install Guide.

In the web GUI, it shows that the module is installed but the connection status is Not running (TLS error)

syslog shows: 

ISM0006 [iSM@674.10892.2 EventID="8193" EventCategory="Audit" EventSeverity="error" IsPastEvent="false" language="en-US"] The iDRAC Service Module is unable to communicate with iDRAC using the OS to iDRAC Pass-through channel.

I looked at the instructions here, but it seems to be already set correctly.  I have another machine set the same way and it works.

# racadm get idrac.os-bmc
[Key=idrac.Embedded.1#OS-BMC.1]
AdminState=Enabled
OsIpAddress=0.0.0.0
#PTCapability=Capable
PTMode=usb-p2p
UsbNicIpAddress=169.254.0.1
#UsbNicIpV6Address=fe80::1234
  • L

    llamafilm

    1 Rookie

    •

    9 Posts

    21845

    1

    Posted May 13th, 2019 16:00

    Not sure what happened, but reinstalling dcism fixed it.

  • S

    shubiksha

    1 Message

    19481

    1

    Posted November 18th, 2019 04:00

    In scenarios where the re-installation doesn't solve the issue, doing a quick idrac reset and then performing the installation will establish a successful connection between the OS and Idrac

  • I

    infsysPD

    1 Message

    869

    0

    Posted May 12th, 2023 05:00

    3 years later, can confirm this still fixes the issue.... Thank you

  • N

    NOCTech

    1 Rookie

    •

    33 Posts

    0

    0

    Posted January 6th, 2025 23:12

    Can you be more specific on reinstalling dcism/ What is dcism?

Dell Support Resources

Latest Solutions

View More