UNSOLVED

cwreed26

updated

2 years ago

C

cwreed26

1 Rookie

1 Message

2 Points

0

256

October 9th, 2024 14:29

Precision 3680 Tower no bootable drives

I have a Precision 3680 Tower fresh out of the box and it does not show the M.2 hard drive anywhere in the boot order and I can not put an OS on it. When I checked BIOS the M.2 shows up under the storage section but will not read as a bootable drive. I have tried using another M.2 in the other 2 slots with the same results, and Diagnostics shows no issues at all. Am I missing something?

  • Chino de Oro

    11 Legend

    8458 Posts

    46451 Points

    0

    0

    Posted October 9th, 2024 14:44

    Re:  Am I missing something?

    If your fresh out of the box workstation does not show bootable drive, you contact Dell support by clicking on Get Help Now button on lower right of this screen.  Unless you did not order it with boot drive.

  • ejn63

    12 Elder

    31433 Posts

    155026 Points

    0

    0

    Posted October 9th, 2024 15:15

    Was the system shipped from Dell pre-configured with the M.2 drive (and an operating system)?  Or did you add the M.2 drive to it?

    Precision workstations are almost endlessly configurable -- some ship with discrete RAID controllers, and other configurations ship with no operating system at all.  What is your system configuration?