Unsolved
1 Rookie
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1 Message
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4 Points
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7
August 12th, 2026 19:31
Camera and Windows Hello
Hello, I'm starting to have a problem with my camera not working with Windows Hello. It was working normally two weeks ago, but now it seems it's not even trying to use IR for facial recognition. Not sure what is going on.
Intel MTL AvStream Camera driver version 64.26100.13.18372 is installed. Windows version is 25h2 (26200.8973).
Windows Hello: This option is currently unavailable.
Not sure what else to try, tried removing biometrics and install again, as well as the camera driver.
Thank you.
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HedgeFundManager
2 Intern
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563 Posts
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46 Points
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August 12th, 2026 20:17
Check the device manager to be sure the camera is recognized. Could be windows is mangled so I suggest rebooting and maybe some diagnostics
open an elevated powershell:
sfc /scannow
then:
DISM /Online /Cleanup-Image /RestoreHealth
reboot and see how well works