10 Elder

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30.7K Posts

July 7th, 2021 09:00

This system supports Intel PTT -- which is TPM, assuming it was not originally sold in a part of the world where TPMs are illegal (Russia, China, much of the middle East).

Look in Setup for a PTT setting.

 

1 Rookie

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7 Posts

July 11th, 2021 06:00

Good Day thanks for the reply but how do I check for PTT if you can please guide me i will appreciate it very much 

4 Operator

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6.2K Posts

July 11th, 2021 08:00

Welcome to the Dell Community @Sundrap 

Did you look under "Security" in the BIOS for the TPM settings???

https://www.dell.com/support/manuals/en-us/precision-15-7520-laptop/prec7520_om_pub/security-screen-options?guid=guid-56663e83-99bf-4d36-b9e2-f0d408eca40e&lang=en-us

TPM 1.2/2.0 Security Allows you to enable the Trusted Platform Module (TPM) during POST. The options are:

  • TPM On (selected by default)
  • Clear (option is disabled)
  • PPI Bypass for Enabled Commands (selected by default)
  • PPI Bypass for Disabled Commands
  • Disabled
  • Enabled
  • Attestation enable (selected by default)
  • Key storage enable (selected by default)
  • SHA-256 (selected by default)
NOTE: To upgrade or downgrade TPM1.2/2.0, download the TPM wrapper tool (software).
 
You also have TPM 2.0 drivers under "Security" , listed on your Driver Support page.
 
Best regards,
 
U2

 

4 Operator

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6.2K Posts

July 11th, 2021 09:00

1 Rookie

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7 Posts

July 12th, 2021 10:00

I have tried all options but no TMP feature in BIOS under security
Bios 7520.GIF
as per the ship spec
Ship TMP as per shipment.GIF





1 Rookie

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7 Posts

July 14th, 2021 04:00

 

Bios 7520.GIF

I do not have tmp in my Bios setting

4 Operator

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6.2K Posts

July 14th, 2021 05:00

@Sundrap 

All I could find in my warehouse was a Precision 5520.

5520TPM.PNG

You would think your model should have it also???

Sorry I could not find your model.

Regards,

U2

1 Rookie

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7 Posts

July 15th, 2021 03:00

Thanks for you help I am going to buy a Mac laptop as Dell order showed that TMP was part of the original spec which I believe was not Ship TMP as per shipment.GIFbad service 

10 Elder

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30.7K Posts

July 15th, 2021 03:00

If so, note that if your plan is to run Windows on the Macbook, Windows 11 will not be supported -- Mac systems do not support TPM 2.0.

Also, that "China" label reference in your list is curious -- if the Dell system was originally sold in the Chinese market, it would explain why there's no TPM;  in China, TPM technology is illegal.

 

1 Rookie

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7 Posts

July 17th, 2021 07:00

Information about laptop is on the Dell site in South Africa

Sundrap_0-1626533453756.png

 

1 Rookie

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7 Posts

July 17th, 2021 07:00

Sorry this laptop was purchases in South Africa from Dell and not China market

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