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February 28th, 2026 16:47

Precision 7220 IOGEAR dock issue

Dock is working fine, but when I unplug the USBC cable and plug it into another computer , then come back to the 7220 it will not recognize the dock.  K/B, monitors, mouse do not work.  I need to reboot and then everything is back to normal.  I have checked ALL the power settings none are set to turn off the device.  I have updated driver for the dock, and applied all windows updates.   

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25 Points

April 29th, 2026 01:18

Hi @squeezebox, all good? It looks like a handshake problem between your device and the dock. Try this 2 steps, lets see if works for you!

1. Disable Windows Fast Startup

  • Go to Control Panel > Power Options > Choose what the power buttons do.

  • Click "Change settings that are currently unavailable" and uncheck "Turn on fast startup".

2. Adjust Device Manager Power Settings

  • Open Device Manager. Find the Thunderbolt(TM) Controller (under System Devices) and your USB Root Hubs.

  • Right-click each > Properties > Power Management.

  • Uncheck "Allow the computer to turn off this device to save power".


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