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Martinikene

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6 years ago

M

Martinikene

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5 Posts

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6996

November 14th, 2020 12:00

Precision 7510 randomly shuts down

My friend is having problem with his Dell Precision 7510  which Windows 10 randomly triggers shutdown.

Windows 10 Pro 64-bit build 19042

BIOS date 08/04/20 version 1.21.3.00

Intel i7-6820HQ 16GB RAM

Dell Diagnostics has not found any hardware issues

Windows 10 reset does not solve this issue

Dell Command Update updated everything, still same issue

This problem started to occur at mid october 2020.

I saw thread, where somebody with same model is also having same issue, but does not have solution:

https://www.dell.com/community/Precision-Mobile-Workstations/Laptop-quot-Soft-quot-Shuts-Down-Randomly/m-p/7734781#M4494