Re:  should i pay the 99.00 for a one time fix?

It will depend on how serious the issue is.  If your system performance is sluggishly slow, freezing at time or it has experiencing BSOD bluescreen issues with unknown causes, then obtain a paid service for repair.

If it's just slow at boot and/or when running apps, you may be able to improve it with both hardware and software update.  For hardware, verify that you have OS and programs on solid state drive for its high speed performance.  The SSD should have more than 20% of free space.  For software, follow these tips to improve performance in Windows  https://support.microsoft.com/en-us/windows/improve-my-pc-performance-in-windows-c6e820b5-ef98-3b0e-0b95-d4f60f1b0468

If you want the option to be able to call them anytime, you must subscribe to annually Dell Software Support service instead of one time software support.  https://www.dell.com/support/kbdoc/en-us/000221940/dell-software-support-service-what-is-it-and-how-to-purchase


 

You can use free pc cleaner tool for cleaning and speed up your pc. CCleaner and iobit and Advanced system optimizer are the best pc cleaners in current time. If you do not want to use third party tool, go with manual option. You can delete all your junk files, temp file, duplicate files to boost your computer.