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326450
1320c streaking down left side even after replacing PHD
I have a DELL 1320c color laser printer about 2-3 years old. A month or so ago it started printing black and cyan colors lighter down the left side of the page. A light streak about 2 inches wide. Magenta is also a slightly lighter in the same spot but not as bad as black or cyan, which are very obvious. Yellow seems unaffected.
I read the DELL online help for the printer and it said this issue was most likely due to a worn out Print Head Device and that they need replacing every 20,000 copies. So I ordered in a new PHD and replaced it exactly as per the instructions. But the issue is unchanged! Even with a brand new PHD it prints black and cyan lighter for the left 2 inches from top to bottom on the page, exactly like the old PHD. The PHD cost me only less than the price of a new printer!
I've also tried swapping out the toner cartridges with new ones. Still no change. The toner doesn't rub off, so I can't see this being a fuser issue.
Does anyone have any ideas about what could be causing this issue? The help documentation doesn't give any other possible causes.
JakubDa
2 Posts
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September 15th, 2021 07:00
Hansaplast
2 Posts
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November 30th, 2021 07:00
This worked great.
I only saw a few hazy spots. I removed the top two lenses to better clean the mirrors. After reassembling printed text was unaligned. I needed to run "Color Registration Adjustments" -> "Auto Correct" a few times to realign the laser. All works now. Thanks!!