B2375dfw Default From: Address does not save.

Question

The Scan to Email function always asks for a from: e-mail address before scan-to-email will function properly. We have a fairly long .com and it's taking 3 to 5 minutes to scan a single document because of this issue.  Steps taken to resolve this issue: Change & Apply Default from: e-mail at Machine Settings > Scan to Email > General (From: email matches SMTP settings) Change & Apply Default from: e-mail at Machine Settings > Email & Fax > Change Default (From: email matches SMTP settings) Added from: email to address book.  Updated printer firmware to Dell_2375dnf_dfw_A06_V4.70.01.28_idle.hd Restart printer after changes are applied in /sws/index/ SMTP is working and sending emails successfully. The only issue is that printer always says there is no default email and prompts user to enter From: e-mail address.  Has anyone else resolved this issue? Thanks in advance!

Main Szabo · Answer

Print out network settings from the printers menu.

There will be an IP adress - put it in your browser.

Log in - admin admin

Go to Settings>Machine Settings>Scan to email>General>Default To: add your e-mail.

Printers

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