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329622
C1765nf Color MFP sleep problems
I currently have this printer setup like any other printer on the schools network through a print server and deployed using active directory and group policy. The problem comes from new printers being "energy conscious". I have only found this to be a pain in <ADMIN NOTE: Substitute character removed as per TOU>. As it sits idle for an hour it will go into sleep mode. When a user submits a print job, the printer should wake up and print, however, this wont happen. It will show the printer offline and the job will store till someone pushes a button on the printer. This should not happen. I have messed with the setting on the printer to the max and cannot turn off sleep. Or find a toggle that will definitely make sure that network will wake it up. Anyone have a solution to this model or similar model?
aekochis
2 Posts
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January 16th, 2015 14:00
Did you ever find out anymore information causing this issue or a fix?
Thanks