Computer not communicating with printer

Question

I have a Dell Inspiron One 2330. My printer is a Dell wireless V525w. Everything worked fine until I just moved and now have a new router. I entered the new password into my computer and iPad and now have internet but neither is picking up the printer. I am thinking that the printer has to sync with the new router/password but I can't seem to figure out how to do it. Any help would be appreciated.

Thanks,

Dan

dave in pa · Accepted Answer

You might need to temporarily connect a printer USB cable between your computer and printer, and then change settings for wireless

as per instructions in user manual on pages 98-99 at the following link.:http://www.manualslib.com/manual/422076/Dell-V525w.html?page=99#manual

After you switch the settings to wireless you should be able to remove the USB cable and have your wireless connection back.

dave in pa · Answer

You said you entered the new password, so I assume that your printer can see the new router.

If not look for instructions for how to get your printer to find your SSID for your router. Select the SSID for your router, then enter the password for the router.

Also, check to see if your printer and router are on the same page, that is when you install a new router, sometimes the factory settings are for IPv6 when in fact your printer is for IPv4. See if you can find the instructions for where to adjust this setting to IPv4. Hopefully that helps. I don't have the same kind of printer, but I assume there are printed or online instructions for your V525w.

dgallo1291 · Answer

Thanks for your time Dave.  I have read the instructions cover to cover and can't seem to find how to sync it up.  I have the SSID from my router, and the password, but the printer setup doesn't give me any options that help.

dgallo1291 · Answer

Thanks Dave! Pages 98-99 walked me through how to get my printer on the new wireless network.

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Computer not communicating with printer

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