Solved!
Go to SolutionJesse L (retired)
10 Wizard
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17898 Posts
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3062
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Posted March 19th, 2015 07:00
Sammie44,
Uninstall the printer drivers and the software from the system. Restart the system and reinstall the drivers and software to see if that will resolve the issue.
Jesse L (retired)
I had the exactly the same printer and same problem on one of my PCs. The printer is working fine for all other PCs (Windows 7 and MAC iOS) except this one which is running windows 8 64-bit .
Error details:
INTERNAL ERROR - Including Corrupted Data
POSITION: 0x30d4 (12500)
SYSTEM: h6fw_5.35/xl_image
LINE: 154
VERSION: SPL 5.35 06-03-2009
It will be greatly appreciated if some one can help to fix it.
Willieswoodshop
1 Message
2512
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Posted April 10th, 2019 09:00
I am not using AVG security. I am using windows defender (I think) I don't know if this is causing the problem but I still am getting the same exact error on my printer, Is there a solution or other workaround I could use
ziplou
3 Posts
3062
3
Posted March 22nd, 2015 16:00
I finally figured out what was wrong. I had changed to AVG Internet Security and when googling this issue one reference was to do with AVG. So for me all I have to do is disable the AVG Security while I want to print then turn it back on. I am going to call them tomorrow to see if they have a fix so I don't have to bother with turning it off. I may just go back to Norton as I didn't have that issue but I just bought this and put in on a couple weeks ago so will probably just turn off for this year.