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30.3K Posts

November 22nd, 2021 04:00

hivejom,

 

You have the printer connected to an ethernet cable that's connected to your wireless router? If yes, try turning off the printer. Then unplug your wireless router and modem. Wait 30 seconds then plug the wireless router and modem back in. Wait 2 minutes for your other devices to connect.

Try tuning on the printer and wait 2 minutes for it to connect. It may be sooner since it's an ethernet connection. Did this correct the problem?

I have a wireless printer and use the network adapter in it. It ONLY works on 2.4GHZ. Most wireless devices work better on channels 1, 6 or 11. The advantage of using the wireless adapter is that any device that is connected to your wireless router, being wireless or using the ethernet cable, can print to the printer.

The 169.154 IP Address shows that there is a communication issue with your printer and the network.

 

Rick

2 Posts

November 28th, 2021 17:00

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