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Dell Printer 966 Installation Problem
Hi I'm using a 32bit vista laptop and having a issue with installing this printer. It keeps getting stuck on setup is updating your system screen. I have read through the forums for troubleshooting but evetytime I come across the post to say run the patch for printer removal utility, the link is always removed. How do I go about making sure everything is uninstalled and how do I get pass this screen??
Genzy,
Printer can copy a document under the glass, black and white and color, even if the printer is not connected? Printer needs to be working before connected.
I suspect AVG is blocking communications. Can you uninstall AVG, then restart the computer. Install the printer using the above procedure. Then after the printer works, then reinstall AVG. I used to have instructions to allow a printer past AVG but they removed the information from AVG's website.
Rick
PudgyOne
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Posted September 5th, 2017 14:00
Genzy,
First run Delete Print Jobs to remove any stuck print job in the queue.
Disconnect the printer.
Hit the Windows key and the x keys at the same time, programs and features, your printer, uninstall.
Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal
Download the Vista 32-bit drivers from...
Dell 966 Photo All-In-One Printer owners thread (W7)
Install the Vista drivers you’ll get a message, the printer is not connected. Connect the printer at this time (powered on).
Remember virus programs and firewalls will block communications.
Rick