UNSOLVED
Dell V313w won't connect
My Dell V313w printer won't connect. I downloaded the driver software and am on the "locate printer" page, and it's not showing up so I type in the IP address for the printer and it still won't show up. Both the laptop and printer are connected to my wifi network, light is green.
PudgyOne
11 Legend
•
30315 Posts
•
106638 Points
624
0
Posted July 17th, 2018 10:00
RacqueH,
First run Delete Print Jobs to remove any stuck print job in the queue.
Disconnect the printer.
Hit the Windows key and the x keys at the same time, programs and features, your printer, uninstall.
Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal
Download the Vista 32-bit drivers for Windows 7, 8, 8.1 and 10 32-bit or the Vista 64-bit drivers for Windows 7, 8, 8.1 and 10 64-bit. Install the Vista drivers in the Vista Compatibility mode you’ll get a message, the printer is not connected. Connect the printer at this time (powered on).
Links to the drivers can be found at…
XP/Vista/Windows 7 32-bit drivers
XP/Vista/Windows 7 64-bit drivers
Rick