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Dell V505 & V505w All-In-One (PRODUCT) RED™ Printer owners thread (W7)
Please follow the instructions below and then tell me what happens.
First, let's make sure your computer has the latest Windows Updates, especially .net framework, needed to run many applications and the latest Java.
I recommend that you use these Recommended Wireless Router Settings to get the best communications between the printer and all the computers.
Disconnect the printer.
Uninstall the printer.
If using Windows 7 also try...Manual Printer Driver Removal
Restart your computer.
Download the proper drivers.
XP/Vista/Windows 7 32-bit drivers
XP/Vista/Windows 7 64-bit drivers
Install the proper drivers. You'll be prompted when to connect your printer(powered on). Please make sure your computer is online when installing the drivers.
***To install drivers, sometimes the file unzips and does nothing. You have to look for the setup.exe file, right click on it, then left click run as administrator***
If using Windows 7, use the Vista drivers in the compatibility mode.
Right click on the setup.exe file, left click properties, left click compatibility. Change the compatibility Vista SP2. Then right click on the drivers, left click run as administrator and follow the on screen instructions. You'll be prompted when to connect the printer(powered on)
***To install drivers, sometimes the file unzips and does nothing. You have to look for the setup.exe file, right click on it, then left click run as administrator***
As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.
Rick
Jon Ramsey
5 Posts
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August 9th, 2012 20:00
I tried every step above, and still get message USB Device unrecognised. (Computer came with windows 7)
PudgyOne
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August 10th, 2012 14:00
Jon,
Can you run Finding System Information REMOVE YOUR PRODUCT ID and post the information back here.
Also are you trying to connect the printer with the usb cable or using the wireless adapter?
What virus program and firewall are you using?
Rick
Jon Ramsey
5 Posts
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August 17th, 2012 20:00
Trying again:
I am trying to use the USB cable. I have the wireless option but no light is on the display.
I have McAfee for virus and firewall.
Here is the download from notepad:
Host Name: RAMSEY-PC
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Jon
Registered Organization: Microsoft
Product ID: Deleted
Original Install Date: 12/28/2010, 6:51:42 PM
System Boot Time: 8/9/2012, 9:46:53 PM
System Manufacturer: Dell Inc.
System Model: Studio XPS 9100
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 26 Stepping 5 GenuineIntel ~3201 Mhz
BIOS Version: Dell Computer Corporation A02, 5/26/2010
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume2
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-06:00) Central Time (US & Canada)
Total Physical Memory: 12,279 MB
Available Physical Memory: 9,810 MB
Virtual Memory: Max Size: 24,556 MB
Virtual Memory: Available: 21,214 MB
Virtual Memory: In Use: 3,342 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Network Card(s): 1 NIC(s) Installed.
[01]: Realtek PCIe GBE Family Controller
Connection Name: Local Area Connection
DHCP Enabled: Yes
Jon Ramsey
5 Posts
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August 17th, 2012 20:00
I answered the message above and for some reason my post was deleted!!!
PudgyOne
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August 17th, 2012 21:00
Jon Ramsey,
First run Delete Print Jobs to remove any stuck print jobs from the queue.
Make sure the printer is not usb cable connected.
Start, control panel, programs and features, Dell V505w printer uninstall.
Restart your computer. Make sure the printer was removed. Manual Printer Driver Removal
With the computer online, insert the Dell V505w Printer disk. Choose new installation, usb connection and follow the instructions. You'll get a message, the printer is not connected. Connect the printer at this time(powered on)
Also try reading...
Allow a printer past McAfee
Rick
callycat
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March 15th, 2015 14:00
tried both of these with new cartridges and clear carrier jam message keeps coming up . looked inside and nothing in way. i'm stumped
PudgyOne
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March 21st, 2015 13:00
callycat,
Articles I have are...
Cleaning the Printhead on Dell AIO V313w, V515w, V715w, P513w, and P713W Printers
Troubleshooting Printhead Problems on the Dell AIO V313w, V515w, V715w, P513w, and P713W Printers
The Printer Does Not Recognize the Ink Cartridge or Only Prints in One Color
and here is a Replacement Printhead if needed, limited quantities
Rick