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megaabite

updated

9 years ago

M

megaabite

1 Message

0

3829

September 22nd, 2017 18:00

missing Dell Document Hub?

new e525w.  installed software to Windows 7 desktop from CD.  can see device and print. shows up as multi-function device, printer, and scanner under Network. 

also installed software on Windows 10 laptop.  on the laptop there is a Dell Document Hub shortcut n the Start Menu. from there I can print, scan, copy or fax.

BUT, no such shortcut can be found on the Windows 7 machine.

where is this Dell Document Hub shortcut so that I can scan from the Windows 7 machine?

  • Dell-SreejithR

    6 Operator

    3399 Posts

    3274

    0

    Posted September 23rd, 2017 06:00

    Thank you for your message.



    Windows 10 is connected to Windows store & when the device is connected the application is automatically downloaded from the store.



    However, this option is not available with Windows 7.  You can either download the Windows application from the store or use the web application link from your browser.   You can download & use the web link here http://bit.ly/2wHTlnn