
UNSOLVED
printer does not print everything
This is reference to DELL printer A10 Printer 946. It prints the test page and any document to copied from the scanner. It will not print email or a document from the word processor (WORKS). Just blank pages. When I go to File/Print in WORKS, PC Fax always shows up in the print window. I change it to Dell A10 Printer 946 using the down arrow. I've uninstalled the software and reinstalled it. Nothing has changed.
9
i It will not print email or documents from the word prcessessor (WORKS).
9
Responses (2)
Solutions (0)

PudgyOne
11 Legend
•
30315 Posts
•
106638 Points
145
0
Posted January 2nd, 2009 07:00
chumly1,
That would be the right procedure to get the printer to work with Works. Let's make sure that you have the printer installed correctly and it prints and scans, like it's supposed to.
Also check control panel, internet options, programs. Make sure the correct email program is selected.
Disconnect your printer. Download and run this patch to completely remove the printer from your computer.
Restart your computer.
Download the proper drivers.
XP Drivers
Vista 32-bit Drivers
All other drivers
Install the proper drivers. You'll be prompted when to connect your printer(powered on)
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.
After the printer is installed correctly, then you may want to read this article and add Works to your scan list.
Update list of applications to send scans to
Rick