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missdebbie9397
3 Posts
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12247
April 7th, 2007 00:00
Printer rollers not picking up paper correctly
I have the All-in-one printer and my rollers are either not grabbing paper correctly or picking up more than 1 sheet at a time. This creates double printing of any given line. I have cleaned and aligned my printer, I have cleaned the rollers. A staples tech told me that the rollers are probably bad, but it is only 2 years old. Any other ideas?? After I cleaned the rollers my self, it got a little better, but either a line was printed twice or left out completely!! HELP!!!
missdebbie9397
3 Posts
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Posted April 7th, 2007 12:00
I didnt know about the 18lb paper, I will try that today, thank you so much!!! I have use recycled paper, but I also know that after I made wedding invitations for my daughter, it didnt feed very well, but it actually started a little before that. Thank you again!!!!- How do I remove the back roller to replace or "rough" it up a little. it does not seem to be grabbing the paper correctly. I have not changed paper or anything. I am using the paper that was recommended to be used with the printer. Thanks in advance for your help.
missdebbie9397
3 Posts
500
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Posted April 11th, 2007 00:00
I am unsure how to fix the roller. I have asked and the best answer I get is that they just wear out. But my printer is only 2 years old and I was hoping that it would last longer than that!!!
fireberd
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Posted April 7th, 2007 09:00