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jjc927

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14 years ago

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jjc927

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July 13th, 2012 08:00

Problem printing on 810 printer (XP computer)

I've been having trouble printing with my Dell 810 All-in-One printer. When I try to print, it will always tell me I have no paper with I infact do. The only thing that works for me to print is to shove the paper down farther. However, it takes down all the paper instead of just one sheet when I do this and it often either jams or will not print the whole document. The scanner works fine and I have already uninstalled and reinstalled the printer onto my computer. Any help would be greatly appreciated.

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    Posted July 27th, 2012 18:00

    Hi,

    Welcome to the Community.

    In 810 or any other printer there is a feeder that feeds the paper in the printer and as you have mentioned you have to push the paper  further,there could be an issue with the feeder.`

    You could try putting one paper at a time and see if that works.

    In case if it doesn’t work you will have to replace the printer.

    Kindly get back if there are any further queries. Glad to help.

    Thanks & Regards,

    Dell_Jaspreet_k

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