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September 4th, 2013 18:00
SOLVED Dell 2150cn code 016-757 - User Account Not Registered
This problem is related to ColorTrack printing permissions. ColorTrack restricts which users can send print jobs to the printer.
If the windows account you are using is not registered with the printer you get this error.
To solve it:
Turn off ColorTrack.
At panel control panel:
Menu
admin menu
system settings
colortrack mode
choose OFF
checkmark to save setting
turn printer off, then back on again.
OR
Allow users without an account to print:
At panel control panel:
Menu
admin menu
system settings
NoAcctUserPrt
On
press checkmark to save setting
printer off
printer on
OR
if you desire to keep COlorTrack on,
in Windows, control panel, printers, open printer property page, click tab "configuration"
and the windows username & their password to the list of authorized users.
when they send a print job, their windows credentials will be sent to the printer and matched against this list of authorized users.


TanMan1217
1 Message
0
February 17th, 2014 04:00
I turned off Color Track, and that worked. I don't know why this happened after 2 years of use, but at least I can print again. Thank you.
leidagg
1 Message
1
April 12th, 2015 11:00
It works!