ranitia

updated

13 years ago

R

ranitia

3 Posts

0

11107

August 1st, 2013 09:00

Window 8 Scanning Problem

Good morning Rick,

I have allin one 966 printer. I bought new window 8 desktop. As per your previous instructions i was able to install window 7 compitibility driver. It works fine but when I scan and tried to work with ABBY.  It doesnot work it gives me an error" File corrupted.  How doI make Abby work in window?

Thanks

Raj

  • PudgyOne

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    Posted August 4th, 2013 10:00

    Raj,

     

    Sorry for the delay, I somehow missed your reply. :emotion-10:

     

    First run Delete Print Jobs then restart your computer.

     

    Windows and x keys, programs and features, Abbyy Fine Reader, uninstall.

     

    Restart your computer.

     

    Insert the printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.

     

     

    Rick

  • PudgyOne

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    Posted August 1st, 2013 11:00

    Raj,

     

    Do you have the printer disk?

     

    What virus program and firewall are you using?

     

     

    Rick

  • ranitia

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    Posted August 2nd, 2013 11:00

    Thank you very much for your response. Yes I do and I tried to install OCR folder and tried but got "File corrupted"

    I have McAfee as antivirus.

    regards

    Raj