I have an Inspiron 15z.  I purchased the premium DBAR and backed up my entire system to the Cloud.  I returned my computer back to factory settings and then tried to recover my computer from the backup I made in the Cloud.  I keep getting the error, "Restore process ended in errors, the following files were not recovered", which were 99% of the files I backed up.  I have attempted to recover several times and keep getting the same error message.  Thanks