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1 Rookie
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8 Posts
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96301
October 30th, 2015 04:00
Dell Support - Driver Detect/Update
Hi
I've an XPS13, Windows 10.
Until a few days ago, the Dell Auto Detect for drivers and updates worked beautifully. Now it reports "Driver Detection not Available".
I've uninstalled, flushed browser history, rebooted - no improvement.
Any suggestions
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DELL-Jesse L
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17.8K Posts
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October 30th, 2015 06:00
aob22,
You can click the link below to download an install Dell System Detect.
Dell System Detect: Common Questions
<ADMIN NOTE: Broken link has been removed from this post by Dell>
aob22
1 Rookie
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8 Posts
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October 30th, 2015 07:00
Thanks Jesse - I tried that but ....
DELL-Jesse L
Moderator
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17.8K Posts
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October 30th, 2015 09:00
aob22,
You can download and install Support Assist from the link below. It should provide you with updates for you computer.
Support Assist
harknessbab
2 Posts
0
November 3rd, 2015 16:00
I am having the same problem with my alienware 17 R2. I have tried everything you have mentioned and all I get is "Driver detection not available".......Please Help
aob22
1 Rookie
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8 Posts
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November 4th, 2015 00:00
Still getting "Driver Detection not available". I have tried all options to install the detection software (thanks for your suggestions). I have uninstalled all Dell 'support software' and started again - no improvement.
Auto detection worked fine until a week ago. I'm not aware of any changes I made that could have impacted this.
I do not want to do yet another Windows 10 build - I'm sick of them.
mikedepetris
5 Posts
0
May 3rd, 2016 08:00
Me too, on a Latitude E5540 WIndows 10 x64 I get "Driver detection not available" using any browser: Chrome, Firefox, Edge, IE11.
wolfpack68
2 Posts
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November 13th, 2016 11:00
I am having the same problem. I actually have four Dell computers - two desktops and two laptops. Two of the computers work fine on dell driver detect and two give the "Driver detection not available" error message. All four service tags are detected correctly.
What is the solution???? I have tried everything in the other posts. No difference.
mindsurfer
1 Rookie
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5 Posts
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September 12th, 2017 03:00
If Dell representers read this. Automatic driver detect and update is a basic thing makes user's life easier.
Please raise question of testing and fix development internally.