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June 12th, 2015 17:00
disabling face recognition
I have a new Dell Inspiron laptop/tablet with Windows 8.1 on it. It includes facial recognition for sign on which is a real pain. I would like to remove it from the computer but do not know how. Any suggestions?
Geoff Holter
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LSUFAN51
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June 12th, 2015 20:00
:emotion-2:
I've got this solution from another thread posted by D Dishman on May 18 2015:
We apologize for any inconvenience this has caused. The reinstalling behavior that you’re seeing with FastAccess, has recently come to our attention. We found that the problem is due to the Dell digital delivery program caching the FastAccess installer file. FastAccess has no control over the automatic reinstallation of the software. Dell is in the process of addressing this problem in their digital delivery software.
In order to stop the auto reinstall from happening again, you will need to delete the Dell digital delivery program, under programs and features in Windows. I’ve listed steps to do this below for you. Once you’ve deleted the Dell digital download program, uninstall FastAccess one more time and reboot.
Please contact our support team if you need further assistance. support @ sensiblevision.com
Thanks.
Delete the Dell digital delivery program:
1. Open Control Panel
2. Select Programs and Features
3. Locate the Dell digital delivery entry and double-click on it
4. Confirm to uninstall- Press the “Yes” button
5. Accept all of the prompts during uninstall
6. Restart PC
Next, uninstall FastAccess:
1. Open Control Panel
2. Select Programs and Features
3. Locate the FastAccess entry and double-click on it
4. FastAccess installer/setup box will show- Press the next button
5. Select the “Remove all config files”- Press next button
6. Accept all of the prompts during uninstall
7. Restart PC
en.community.dell.com/.../20449765