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44792

October 22nd, 2007 02:00

microsoft word issues

Ive got a Dell Inspiron E1505, that is running Vista, as well as Microsoft Office 2007. I am a college student, so it is obvious that I would need to use Microsoft Word. There is never any type of problems until I get to the point where I need to save. It will bring up the box where all the files are, but then it brings up the error message that Microsoft Office has stopped working, and then it restarts. It usually auto-recovers the file, however you can see how this is a problem trying to do work at my hosue as well as library by using a flash drive. PLEASE HELP!!!

1.7K Posts

October 22nd, 2007 10:00

Are you trying to save to the flash drive or directly to the hard drive?

2 Posts

October 22nd, 2007 10:00

try word options - trust center -trust center settings - add-ins and mark : disable all aplication addons
 
this worked 99%

14 Posts

October 22nd, 2007 18:00

it doesnt matter. either way, the minute that i press save or save as.. it brings up the box where the files are real quick then it brings up the error message automatically

14 Posts

October 22nd, 2007 18:00

and i tryed that disabling the add-ons thing and it still brought up the error message, just like always

1.7K Posts

October 22nd, 2007 19:00

Disabling the Add-ins only tells me you do not have Adobe Acrobat 7.0 installed.
 
Try this....
 
Open Word
Hold the SHIFT key while clicking the File menu
Click Save All
 
Exit, then restart Word. Does the problem still exist when you try to save a Word file?
 
***************************************************************
I forgot, you have Word 2007 - the above isn't available....
***************************************************************
 
Exit Word
Click Start, Run and type the following:
%userprofile%\application data\microsoft\templates
Click OK
Delete any normal files, then restart Word and see if the probjem is gone.


Message Edited by abach on 10-22-2007 04:41 PM

14 Posts

October 22nd, 2007 23:00

alright i successfully deleted those "normal" files, and the restarted word but the problem is still there. I am ready to throw the whole laptop away.

1.7K Posts

October 23rd, 2007 00:00

Don't do that yet.
 
Clcik Start, Run and type the following
 
winword /a
 
Click OK. Does this help

2 Posts

October 23rd, 2007 03:00

winword /  or  /s  is safe mode for word in general all it does is disables addins and macros 
if this does not help you may have to reinstall word or all office. If you will have to do that  remember after removing office  to delete folloving registry keys : HKLM(local machine)\software\microsoft \office and HKCU (current user)\software\microsoft \office
You can also try deleting alloffice addins manualy from word folders under these registry keys

2.9K Posts

October 23rd, 2007 13:00

Office 2007 has a repair tool which (in my experience) works quite well. In Word, click on the Office Pearl>Word Options>Resources>and click on the Diagnose button opposite "run Microsoft Office Diagnostics". I've had a few minor problems and this has rectified them.

32 Posts

October 24th, 2007 01:00

I had problems with Word 2007 on my old computer under Vista, but both Vista and Word were upgrade versions. I had Office 2007 pre-installed on this new system I just got last week, and haven't had a single crash so far. So if your version of 2007 was an upgrade version, or installed over the top of a previous version, that could be the problem. Either way, I would try a repair install first, and if that doesn't (or didn't) work, then full uninstall and reinstall is the best next step.

14 Posts

October 24th, 2007 13:00

hey man, i completely uninstalled office, but i was unable to find those registry keys that i needed to delete as well, could you please specify how to get to them?

6 Posts

October 28th, 2007 17:00

I am having the exact same problem on an XPS M1330, Vista, Office 2007.
 
Worked fine for about a month.  Then the "Microsoft Word 2007 has stopped working" whenever I go to save a file (save, save as, ctrl-s, ...)
 
I've tried everything I've seen posted here as well as elsewhere:
 
    - winword /a
    - boot in safe mode
    - disable all add-ins
    - rename registry keys "Data", "Options", "AddIns"
    - uninstall / reinstall office
    - uninstall virus scan (McAfee), just to be sure it wasn't in the way
 
Nothing has fixed the issue, the same problem appears regardless of what I do.
 
I agree with the previous poster, I'm ready to throw this thing in the garbage, or at least demand that Dell give me a Windows/XP to replace this vista piece of junk.  (This is only the most recent of several Vista problems I've had since I got the machine a month ago).
 
Does anyone have any other ideas of what to try in an attempt to narrow down the problem?
 

2.9K Posts

October 28th, 2007 18:00

Frustrating isn't it? Maybe you've already looked, but there are threads with solutions that worked for some in this Google search.

1.7K Posts

October 29th, 2007 11:00

For those having a Word problem, you may want to try the following to register Word:
 
1. Shutdown all your applications.
2. Click Start, and then click Run.
3. Click Browse, navigate to winword.exe, and then click Open. The path of
the winword.exe is displayed in the run command line.
4. At the end of the path enter one space and append with: "/unregserver"
(without the quotation marks).  For example:
"C:\Program Files\Microsoft Office\Office12\winword.exe" /unregserver
5. Click OK.
6. Click Start, and then click Run.
7. In your start command delete the "un" in unregserver so you would have
the following in your command line:
"C:\Program Files\Microsoft Office\Office12\winword.exe" /regserver
8. Click OK and then check if this issue recurs
 

14 Posts

October 29th, 2007 22:00

Thanks for the help, but that still did not solve the problem. I read a couple posts on a few different forums, but I am still unable to find the solution.
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