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Unc3nZureD
6 Posts
0
8859
May 10th, 2014 15:00
MyDell 64bit software
I downloaded MyDell software on my Windows 8.1 x64 laptop, but it told me to download the 64bit version (since I downloaded the x86 [I had no choice])
So, the problem is that there isn't 64bit version at all. Am I wrong and is it hidden somewhere?
If not, why isn't it tells us that x64 is not supported?
Thanks your help.
Unc3nZureD
6 Posts
328
0
Posted May 11th, 2014 11:00
Then it seems I'm stupid :) At the left side you can see the file I downloaded, and the message box it gives after downloading.
Unc3nZureD
6 Posts
328
0
Posted May 12th, 2014 13:00
Any answer maybe?
DELL-Ravi Ch
Moderator
•
7112 Posts
328
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Posted May 13th, 2014 23:00
Hi Unc3nZureD,
Please private message us the following details so that we can escalate this to our concerned team.
System Service tag:
Operating system installed:
Screen shot of the error message.
To send a private message, click on my name and select send private message.Unc3nZureD
6 Posts
328
0
Posted May 23rd, 2014 01:00
I answered near a week before, but still no answer. Any idea why isn't it working on 64bit?
DELL-Ravi Ch
Moderator
•
7112 Posts
328
0
Posted May 11th, 2014 00:00
Hi Unc3nZureD,
You can download MyDell from the link below. Mydell application does not come with 32 bit and 64 bit versions separately.
http://dell.to/1hAPOXr
Please let me know if this helps.