Below is troubleshooting information for the 4320 projector.
The following table lists the common lamp-related problems and their possible solutions.
Problem
Solution
The lamp is burned out or makes a popping sound.
When the lamp reaches its end of life, it may burn out and may make a loud popping sound. If this occurs, the projector does not turn back on. You need to replace the lamp.
The lamp light is solid amber.
If the lamp light is solid amber, replace the lamp.
The lamp light is blinking amber.
If the lamp light is blinking amber, the lamp module connection may be disrupted. Check the lamp module and ensure that it is properly installed. If the lamp and power lights are blinking amber, the lamp driver has failed and the projector will automatically shut down. If the lamp and temperature lights are blinking amber and the power light is solid blue, the color wheel has failed and the projector will automatically shut down. To clear the projection mode, press and hold the Power button for 10 seconds.
The temperature light is solid amber.
The projector has overheated. The display automatically shuts down. Turn the display on again after the projector cools down. If the problem persists, contact Dell Inc.
The temperature light is blinking amber.
The projector fan has failed and the projector will automatically shut down. Try to clear the projector mode by pressing and holding the Power button for 10 seconds. Please wait for about five minutes and try to power up again. If the problem persists, contact Dell Inc.
Status Light Diagnostic Matrix
Compare the LEDs on the unit with the matrix details in the following table to determine the possible cause and solution for a projector issue.
Guiding Signals
Projector status
Description
Control button
Indicator
Power
Temp (Amber)
Lamp (Amber)
Standby mode
The projector is in the Standby mode and ready to power on.
BLUE Flashing
OFF
OFF
Warming up mode
The projector takes some time to warm up and power on.
BLUE
OFF
OFF
Lamp on
The projector is in the Normal mode and ready to display an image.
NOTE: The OSD menu is not accessed.
BLUE
OFF
OFF
Cooling mode
The projector is cooling to shut down.
BLUE
OFF
OFF
Cooling before Power Saving mode
The projector takes 60 seconds to cool down before entering Power Saving mode.
AMBER
OFF
OFF
Projector overheated
If the air vents are blocked or the ambient temperature is above 35ºC, the projector automatically shuts down. Ensure that the air vents are not blocked and that the ambient temperature is within the operational range.
OFF
AMBER
OFF
Lamp driver overheated
If the lamp driver is overheated or the air vents are blocked, the projector automatically shuts down. Turn the display on again after the projector cools down.
AMBER
AMBER
OFF
Fan breakdown
If one of the fans has failed, the projector automatically shuts down.
OFF
AMBER Flashing
OFF
Lamp driver breakdown
If the lamp driver has failed, the projector automatically shuts down. Unplug the power cord, and then, after three minutes, turn the display on.
AMBER Flashing
OFF
AMBER Flashing
Color wheel breakdown
If the color wheel cannot start, the projector has failed and it automatically shuts down. Unplug the power cord, and then, after three minutes, turn on the projector.
BLUE
AMBER Flashing
AMBER Flashing
Lamp failure
The lamp is defective. Replace the lamp.
OFF
OFF
AMBER
Fault - DC supply (+12V)
If the power supply has been interrupted, the projector automatically shuts down. Unplug the power cord, and then, after three minutes, turn on the projector.
AMBER Flashing
AMBER
AMBER
Lamp module connection failed
The lamp module connection may be disrupted. Check the lamp module and ensure that it is properly installed.
DELL-Jesse L
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October 27th, 2015 08:00
donofameage,
Below is troubleshooting information for the 4320 projector.
The following table lists the common lamp-related problems and their possible solutions.
If the lamp and power lights are blinking amber, the lamp driver has failed and the projector will automatically shut down.
If the lamp and temperature lights are blinking amber and the power light is solid blue, the color wheel has failed and the projector will automatically shut down.
To clear the projection mode, press and hold the Power button for 10 seconds.
Status Light Diagnostic Matrix
Compare the LEDs on the unit with the matrix details in the following table to determine the possible cause and solution for a projector issue.
Guiding Signals
Standby mode
The projector is in the Normal mode and ready to display an image.