The downgrade media is an optional purchase. If it was purchased then you received the media along with a card with the product ID key. Server 2012 R2 should be available as a downgrade option.
Thank you for feed-back. One more question, this downgrade I need to require from DELL, taking into consideration that the DELL hardware (PowerEdge T140) was delivered with windows server 2019, or from Microsoft directly.
If you would like to send the service tag of the server in question to me in a private message, I'd be happy to check and see if the server was ordered with downgrade rights.
You always have downgrade rights, they are not dependent on Dell sending you media or keys.
If you have an activation key from Dell, that will simplify the process. If you don't, then you can use ANY key to activate it (activation and licensing are not the same thing) ... it is LICENSED by virtue of the license on the server itself.
If you don't have the installation media, you can download and use the evaluation version and convert/activate it later (up to 180 days).
I would recommend installing 2012 R2 as a virtual machine and keeping 2016 as the OS on the server itself.
I have purchased Windows Server 2019 ROK (sorry is not 2016, is my mistake in subject) and if I will install 2012 (downloaded from microsoft) DELL can provide me a key for activation 2012 R server?
As for downgrade rights, this is the document I found on Microsoft's page. My expectation is that it'll work fine, but they haven't updated the document to include Server 2019 (at least that I could find), so I can't make it a certain statement. Flash is seems confident though, and he's a pretty sharp guy. I'd take him at his word.
I'm looking at your order number now. I see 3 servers were ordered. They were shipped without an OS (611-BBBF : No Operating System). If you ordered software from us separately, they'd be attached to another order and that would make sense.
If you would like media, you will need to download it from Microsoft. Support will not be able to send you installation media. If you believe this is incorrect, I can definitely get you the phone number for Customer Care and you can have a conversation with them on the matter, but I wanted to make sure to set the expectation that we won't be able to send you media in advance.
If you have an order number showing the server and the OS combined, then there is a chance of being able to send media, depending on if its available, but you'll really be better off downloading from Microsoft. You'll get it in a few hours as opposed to a few days, and we wouldn't be sending licenses, anyway.
Daniel My
10 Elder
•
6.2K Posts
0
January 2nd, 2019 12:00
Hello
The downgrade media is an optional purchase. If it was purchased then you received the media along with a card with the product ID key. Server 2012 R2 should be available as a downgrade option.
Thanks
EugenP
5 Posts
0
February 6th, 2020 04:00
Hi Daniel,
Thank you for feed-back. One more question, this downgrade I need to require from DELL, taking into consideration that the DELL hardware (PowerEdge T140) was delivered with windows server 2019, or from Microsoft directly.
Thank you
Eugen.
Dell-DylanJ
4 Operator
•
2.9K Posts
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February 6th, 2020 07:00
If you would like to send the service tag of the server in question to me in a private message, I'd be happy to check and see if the server was ordered with downgrade rights.
theflash1932
9 Legend
•
16.3K Posts
0
February 6th, 2020 12:00
You always have downgrade rights, they are not dependent on Dell sending you media or keys.
If you have an activation key from Dell, that will simplify the process. If you don't, then you can use ANY key to activate it (activation and licensing are not the same thing) ... it is LICENSED by virtue of the license on the server itself.
If you don't have the installation media, you can download and use the evaluation version and convert/activate it later (up to 180 days).
I would recommend installing 2012 R2 as a virtual machine and keeping 2016 as the OS on the server itself.
EugenP
5 Posts
0
February 7th, 2020 05:00
Hi,
I have purchased Windows Server 2019 ROK (sorry is not 2016, is my mistake in subject) and if I will install 2012 (downloaded from microsoft) DELL can provide me a key for activation 2012 R server?
Thank you?
Dell-DylanJ
4 Operator
•
2.9K Posts
0
February 7th, 2020 07:00
The system was ordered without an OS, so there won't be much that I can do for you directly. You can pull an .ISO from Microsoft here:
https://dell.to/376btVe
As for downgrade rights, this is the document I found on Microsoft's page. My expectation is that it'll work fine, but they haven't updated the document to include Server 2019 (at least that I could find), so I can't make it a certain statement. Flash is seems confident though, and he's a pretty sharp guy. I'd take him at his word.
https://dell.to/389p5jN
EugenP
5 Posts
0
February 10th, 2020 02:00
Hi,
The PowerEdge T140, was ordered with media and certificate. I'm attaching the images of these.
Thank you,
Dell-DylanJ
4 Operator
•
2.9K Posts
0
February 10th, 2020 07:00
I'm looking at your order number now. I see 3 servers were ordered. They were shipped without an OS (611-BBBF : No Operating System). If you ordered software from us separately, they'd be attached to another order and that would make sense.
If you would like media, you will need to download it from Microsoft. Support will not be able to send you installation media. If you believe this is incorrect, I can definitely get you the phone number for Customer Care and you can have a conversation with them on the matter, but I wanted to make sure to set the expectation that we won't be able to send you media in advance.
If you have an order number showing the server and the OS combined, then there is a chance of being able to send media, depending on if its available, but you'll really be better off downloading from Microsoft. You'll get it in a few hours as opposed to a few days, and we wouldn't be sending licenses, anyway.