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December 15th, 2022 08:00

Equipment Location Details

Hi

We have some Dell server hardware which was purchased through a reseller overseas, and the equipment detail shows its registered in that country. Does anyone know how to correct the equipment details to show the correct country ?

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December 15th, 2022 18:00

Hello, have you processed ownership transfer yet? https://dell.to/3HKiO2K you must have certain details from the previous owner to complete the procedure.

3 Posts

December 16th, 2022 01:00

Thanks for your suggestion.

No its the same company. The servers were ordered new from an overseas reseller and then shipped to my country. So they have always belonged to my company, but we've had problems renewing support etc in the past when the registered location is incorrect, but there does not seem to be an easy way to get this changed ?

143 Posts

December 16th, 2022 03:00

Hi @Futre123,

 

You can upload the same company details and new address of the location in the link that YoungAh provided, once done this will be treated as a change of ownership.

 

I suggest that you call the Dell sales team who might help you with the change of ownership.

3 Posts

December 16th, 2022 03:00

Thanks, I'll give it a try.

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