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DELL-Young E
Moderator
•
5.4K Posts
1
January 29th, 2023 15:00
Hello thanks for choosing Dell. Maybe this could help:
https://dell.to/3wCrjpN
briandohth
1 Rookie
14 Posts
0
January 30th, 2023 07:00
Thanks for the reponse, even though i UPDATED it, it still not works
DELL-Chris H
9.7K Posts
January 30th, 2023 08:00
Briandohth,
Would you confirm a couple things for us?
What is the current OS?What specific java version are you on?Have you tried launching both via browser and application, and do the results differ?Lastly, is everything up to date, including the latest supported versions of software?
Let us know what you see.
January 31st, 2023 06:00
Thanks Chris for your dedication, it dit work after i deleted the existing version.
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DELL-Young E
Moderator
•
5.4K Posts
1
January 29th, 2023 15:00
Hello thanks for choosing Dell. Maybe this could help:
https://dell.to/3wCrjpN
briandohth
1 Rookie
•
14 Posts
0
January 30th, 2023 07:00
Thanks for the reponse, even though i UPDATED it, it still not works
DELL-Chris H
Moderator
•
9.7K Posts
0
January 30th, 2023 08:00
Briandohth,
Would you confirm a couple things for us?
What is the current OS?
What specific java version are you on?
Have you tried launching both via browser and application, and do the results differ?
Lastly, is everything up to date, including the latest supported versions of software?
Let us know what you see.
briandohth
1 Rookie
•
14 Posts
0
January 31st, 2023 06:00
Thanks Chris for your dedication, it dit work after i deleted the existing version.