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Serge_1980

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March 17th, 2025 10:05

Problem with auto failover start SC5020

Hello!

While we are testing Failover functionality on SC5020 getting below error.

 

Error Code:

Error enabling Auto Failover : Rollback DisasterRecovery:Manager Request: 1159360266 ObjectMethod (1) Source: IPC Leader: 0 State: 2 CallObjectMethod RetVal: Failure Idx: 18 - Rollback DisasterRecovery:Manager Request: 2524203256 ObjectMethod (1) Source: API Leader: 1 State: 5 IpcSendMethodToPeers RetVal: Failure Idx: 18

Have no idea what's happened...Your response on this will be highly appreciated. Thank you!

  • DY

    DELL-Young E

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    Posted April 8th, 2025 00:49

    Hello, I defintely recommend that you raise a proper ticket on this.

    In the meantime I'm wondering if this could help. 

    https://www.dell.com/support/manuals/en-yu/dell-compellent-sc8000/unisphere-2020-ag/update-to-the-local-tiebreaker?guid=guid-48f6ffa3-a465-4212-adfd-4aeb951a1b79&lang=en-us

     

    Image

    Would you kindly send us your service tag here? https://www.dell.com/community/en/direct-messaging

     

    Respectfully,

     

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

    Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!

  • S

    Serge_1980

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    Posted March 17th, 2025 10:33

    Thank you. We have no support, so we'll try to revert
  • S

    Serge_1980

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    Posted March 18th, 2025 09:25

    @Origin3k​

    Found out that this is not a feasible solution for us, as we would like to enable this on existing production LUNs.

    which way to look? maybe something with the network or with the controllers?

    Thank you

    (edited)

  • S

    Serge_1980

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    Posted March 19th, 2025 07:24

    @Origin3k​ we have LiveVolume

  • S

    Serge_1980

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    Posted March 19th, 2025 07:26

    @DELL-Marco B​ check all network settings - everything is OK, controllers with no errors. Still have this message...May be restart controllers?

  • S

    Serge_1980

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    Posted March 28th, 2025 04:44

    @Origin3k​

    Hello! i think it is not

    this problem may be related to the failover problem?

  • S

    Serge_1980

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    Posted April 7th, 2025 11:57

    Sorry for the stupid question - where can I find this setting?

  • S

    Serge_1980

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    Posted April 15th, 2025 17:02

    @DELL-Young E​

    Hello! Can't find this option...

  • S

    Serge_1980

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    Posted April 21st, 2025 09:48

    Hello!I don’t have this item in the list of drop-down options, where can I look for it?
  • O

    Origin3k

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    Posted March 17th, 2025 10:29

    AutoFailOver indicates youre working with sync. Replication or LiveVolume.  You should open a support Ticket. The error msg doesnt help.

    If you dont have support revert the replication back to a single volume and than try to setup again.

    We have LiveVolumes working since 7-8Y and here the Failover works.

    Regards,

    Joerg

    (edited)

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