UNSOLVED
R420: MEM0701: Correctable memory error rate exceeded
MEM0701: Correctable memory error rate exceeded for DIMM_B3.
2022-11-18T15:34:11-0600
Log Sequence Number: 2814
Detailed Description:
The memory may not be operational. This an early indicator of a possible future uncorrectable error.
Recommended Action:
Re-install the memory component. If the problem continues, contact support. What exactly is that? Is the chip currently working perfectly but may fail in the future? Is it already failing but in a way that does not harms the performance? Is it not working and the system deactivated it?
Should I do a reboot of the system to see if the error reoccur?
Dell-Dheeraj
143 Posts
322
1
Posted December 15th, 2022 20:00
Hi @Greg asd,
In addition to what Shine K has said, can you also try to reseat the memory module first and check if the error goes away.
I dont want to update anything on this server because I lost the original mainboard of it recently due an update attempt (idrac bricked). Here are the current version's info:
Description PowerEdge R420 BIOS Version 2.9.0 OS Name DellEMC-VMware ESXi OS Version 6.7.0 Update 3 Build-19898906 (A1
I rebooted it yesterday after I created this thread and the server restarted just fine, no more log warnings.
The slot in question now shows that in "System Inventory":
DIMM B3 BankLabel B CurrentOperatingSpeed 1600 MHz Device Type Memory DeviceDescription DIMM B3 FQDD DIMM.Socket.B3 InstanceID DIMM.Socket.B3 LastSystemInventoryTime 2022-12-16T04:48:26 LastUpdateTime 2022-09-24T08:16:59 ManufactureDate Mon Dec 17 06:00:00 2012 UTC Manufacturer Samsung MemoryType DDR-3 Model DDR3 DIMM PartNumber M393B1K70DH0-YK0 PrimaryStatus OK Rank Double Rank SerialNumber Size 8192 MB Speed 1600 MHz Now in the "PrimaryStatus" it shows "OK" just like every other slot. before the reboot there was something different there, I dont remember what was the word, it was something related to problems...
DELL-Shine K
6 Operator
•
3042 Posts
334
1
Posted December 15th, 2022 17:00
Can you check whether you have latest BIOS version installed on the server? If you are seeing the issue even after updating BIOS then you can swap the memory to a different slot and check the behavior. If issue persist then it is recommended to replace the memory.