r620 Unable to launch RAID Configuration wizard.

Heres what Im running into.

Ive tried rebooting and re entering the lifecycle controller.

also tried resettig iDRAC.

Hi,

If I understand correctly, if the original PERC (H710?) is installed, the system booted normal but unable to launch RAID wizard, whereas if install a new H710, you have a system halted, PCIe training error?

STOR0502 is usually related that there is no RAID controller installed or detected. Hence you are seeing device settings not showing RAID controller. You might be having a bad onboard PERC port issue. Have you already updated BIOS and iDRAC's version?

Can you provide me both the PERC's DPN#?

@DELL-Joey C​ 

Yeah the idrac is updated to the latest firmware.

Here is the DPN.

A third H710 ended up working fine.

@DELL-Joey C​  Hi team,i brought new server PowerEdge R250 and im facing same issue which @Imp05.t0r have.. can anyone suggestions me what to do ??

Hi,

What is your error? PCIe Training error, system halted or STOR0502? Can you give us more detail about the issue. And also the configuration that your server has, what is the RAID controller model? So far, what have you done for troubleshooting? Can you give us screenshots of the issue.

@Abdoo1​ I had to buy a new Raid controller. Check out ebay. Buy a couple. I ended up with a couple bad ones before one worked.