unable to install vmware on R710

Question

We have three servers Dell PowerEdge R710 (Intel Xeon 5675, 48 GB RAM, raid controller PERC H700/512 MB).

I am trying to install ESXi to these servers but installation got stuck before ESXi installer is loaded. I start from installation CD, then there are many files which are loaded, everything looks OK - but there is a moment the loading is stopped and nothing is happening. No grey-yellow screen, no installer, no warning, no error message.

I have tried to install these versions:

VMware vSphere 6.7 – the installation stopped at „Loading /vin.v00“

VMware vSphere 6.0 - the installation stopped at "Loading /tools.t00"

VMware vSphere 5.5 – the installation stopped at „Loading /tools.t00“

VMware vSphere 5.1 – the installation stopped at „Loading /tools.t00“

VMware vSphere 5.5 U3 – the installation stopped at „Loading /tools.t00“.

What I tried

- installation on two servers – the same result.

- downloading and installation of several version from our VMware account - no avail

- I checked checksum of the downloaded installation files – that is OK.

- iDRAC does not show any technical issue.

- I tried resseting BIOS to default values and resseting the raid.

Maybe I should install some drivers before the installation of the vSphere?

DELL-Josh Cr · Answer

Hi, Are you using our custom image to install? What is the raid configuration?

Iveta_S · Answer

Hello,

thank you very much for your answer.

Today morning I used the Dell-customized CD with the same result - booting of the installation manager stopped.

But I succeded to get another support and was adviced the CD drive could be the problem. I used an external CD drive connected via USB and I suppose there is some problem with usb drivers.

So I connected vmware ISO via iDRAC to my server and installation was finished sucessfully.

Thanks again!

Rack Servers

unable to install vmware on R710

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