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6 Posts
0
6712
September 13th, 2016 06:00
Access SupportAssist web interface from another computer?
Hello,
I installed SupportAssist Version 1.3.0.148 for Servers and I can't access the web interface from another computer, only from the server that I installed it.
I couldn't find in the configuration files something allowing localhost only.
Is it possible to make the web interface available from other computers in the same LAN?
Thanks
Version 1.3.0.148 for Servers
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jayanth_yk
20 Posts
1
September 13th, 2016 07:00
Hello
You can access SupportAssist from a remote system only if port 2607 is open on the system where SupportAssist is installed.
You can use the following URL to access Support Assist
https://
installed>:2607/SupportAssist
Hope this helps
Thanks
Jayanth
jayanth_yk
20 Posts
0
September 15th, 2016 02:00
vgattirochamar
Did I help answer your query? Please let me know if you are encountering any problem.
Thanks
Jayanth
vgattirochamar
6 Posts
0
September 15th, 2016 05:00
Yes, that was the trick, port 2607 with https
Thanks!
Unfortunately I couldn't find this information in Dell's help center about SupportAssist
jayanth_yk
20 Posts
0
September 15th, 2016 06:00
You will find this information in the Dell Support Assist for Servers 1.3 UG. Link: www.dell.com/.../Opening-the-SupportAssist-user-interface
You will also find this information from help option in the Support Assist for Servers 1.3 application