Dell SupportAssist integration with SCOM

Question

Can Dell SupportAssist solution be enabled from SCOM 2007 or SCOM 2012? So that for every critical hardware failure alert generated in SCOM, an automated process is initiated to notify Dell with relevant logs, reports and warranty information.

DELL-Nilesh B · Accepted Answer

Hi Basam, Please send an email request to supportAssist@dell.com and we can send you instructions for downloading the early eval code for Microsoft SCOM. Thanks, Nilesh

basamparkar · Answer

Hi, I would like to participate in the early eval and test this plugin. Will save a lot of my time trying to figure out an alternative option. Thanks, Basam

DELL-Prabhat B · Answer

Hi,

Thanks for your post. We're happy to inform you that we already have a SupportAssist solution that supports both SCOM 2007 and SCOM 2012. It's currently under early evaluation and will be available in October. If you like to participate in early eval, do let us know and we'll be happy to share the link to download our build.

Thanks,

-Prabhat

Secure Connect Gateway

Was this post helpful?