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6 Posts

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May 7th, 2019 05:00

IDRAC 5000_7: SNMP settings of the device could not be configured because of an unexpected error.

All of my SupportAssist Enterprise clients with IDRAC 9 are not communicating due to an SNMP error. Dell Support has advised me to downgrade the firmware to version 3.21.26.22 until the SupportAssist app is patched. I am currently running version 2.0.10.13. Does anyone know when the update will be released?

2 Posts

September 12th, 2019 10:00

Hi Stefan

Any update or workaround on this one? 

Thx

Chris

1 Message

October 2nd, 2019 07:00

I am also waiting for this to be fixed. In the mean time, can I somehow clear the Monitoring Capabilities Failed status in SupportAssist for the affected devices after manually configuring SNMP traps? How do I know this is working prior to a real issue occurring?

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230 Posts

October 22nd, 2019 20:00

Dell has to fix there threads. Im getting notifications for this thread and I never commented on it. No idea why i'm getting emails on it..

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